Introduction

In today's digital world, keeping track of your credit score is crucial in planning for future financial decisions. But what happens when you can't check your credit score using your preferred financial app? Let's explore this issue with the Canadian Imperial Bank of Commerce (CIBC) app as an example, and discuss how you can still review your credit score using online banking, their mobile app, and customer service.

Why can't I check my credit score on the CIBC app?

One of the main reasons might be that the CIBC app doesn't currently support this feature. While many banking apps provide this functionality, it's essential to know that not all apps are designed the same. While we wait for CIBC to incorporate this feature, there are several other reliable ways through which you can check your credit score.

Check Your Credit Score Via CIBC Online Banking

Online banking has grown significantly over the past decade, becoming the go-to platform for many banking customers. Although you may not be able to review your credit score through the app, you can definitely access it via CIBC's online banking service. Here's how:

• Login to your CIBC online banking account.
• Navigate to 'Account Summary'.
• Go to the 'Services' tab.
• Select 'Request Credit Score'.
• Follow the prompts to get your credit score.

Check Your Credit Score Via the CIBC Mobile App

Although you can't directly check your credit score on the CIBC app, there's a workaround. You can use the CIBC mobile web wallet, which gives you access to your credit score. Here are the steps:

• Login to your CIBC mobile wallet.
• Select 'Credit Card.'
• Select 'View Card Details.'
• Select 'Request Credit Score.'
• Follow the prompts to get your credit score.

Check Your Credit Score Via Customer Service

If you're still having trouble, or if you prefer a more personal touch, CIBC's customer service can assist you in obtaining your credit score. You'd need to:

• Call CIBC's customer service line.
• Follow the automated instructions to speak with a representative.
• Request your credit score from the representative.
• Verify your identity to protect your privacy and account security.
• The representative should then provide you with your credit score.

Conclusion

Keeping track of your financial health through your credit score is crucial. Although the CIBC mobile app may not provide this feature directly, you have three reliable options: online banking, the mobile web wallet, and customer service. Remember to regularly check your credit score and stay informed about your financial status. After all, knowledge is power, especially in the world of finance.