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How to Find Your CIBC IBAN Number: Online Banking, Mobile App, and Customer Service

Understanding how to find your IBAN (International Bank Account Number) at CIBC (Canadian Imperial Bank of Commerce) is crucial when you want to make international transfers. In this comprehensive guide, we'll explore various methods that CIBC customers can employ to find their IBAN number, including online banking, mobile app, and by contacting customer service directly.

Find your IBAN via CIBC Online Banking

One of the simplest ways to retrieve your IBAN at CIBC is through their online banking platform. You will need an active online account to proceed with this method. Here are the steps to follow:

• Visit the official CIBC online banking page and log in using your card number and password.
• Navigate towards the "My Accounts" section.
• Select the desired account for which you hope to retrieve the IBAN.
• Your IBAN should be displayed within the account summary information.

If your IBAN is not listed in this section, you might have to order a pre-printed chequebook or call customer service for assistance.

Retrieve your IBAN via CIBC Mobile App

The CIBC mobile app is another efficient tool for finding your IBAN number. Here is how you can find it:

• Open the CIBC mobile app on your smartphone or tablet. If not already downloaded, it's available for free on the Google Play Store and the Apple App Store.
• Enter your login credentials to access your mobile banking account.
• From the main menu, tap on "accounts".
• Choose your account and select "account details".
• In this section, your bank account number (which is also your IBAN) should be displayed.

Contact CIBC Customer Service for IBAN Query

If you're unable to access your IBAN through the online platform or mobile app, or would prefer a human touch, CIBC Customer Service can provide you with your IBAN information. Here's what you need to do:

• Call the CIBC customer service at 1-800-465-CIBC (2422).
• After verification of your identity, request the representative for your IBAN information.

While waiting for connection, ensure you have necessary identification and account information handy as the representative will need to confirm your identity before providing sensitive details.

Conclusion

Whether using CIBC's online banking website, their mobile app, or speaking directly to customer service, there are multiple routes to find your IBAN number. Remember to keep this number confidential and use it responsibly when making international transfers.

Disclaimer

This information may be subject to updates or changes, so it is essential to check CIBC's official channels for the most up-to-date information. Also, it's important to safeguard your banking information against unauthorized access.