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How to Cancel Your CIBC Credit Card: A Comprehensive Guide

Cancelling a CIBC credit card can often be a daunting task due to the multiple channels you can use. However, it doesn't need to be. In this guide, I will show you three effective ways to discontinue your card - online banking, mobile app, and customer service calls. Each option has its advantages, and you can choose based on your convenience and preference.

Option 1: Online Banking

Thanks to digital technology, you can start the cancellation process without leaving your home or office. CIBC's online banking system provides a user-friendly interface to manage all banking needs, including the cancellation of credit cards. Here's how:

• First, log into your CIBC Online Banking account.
• Upon successfully logging in, navigate to your "Credit Card" section.
• Find the option "Manage my card".
• Select "Cancel Card".

The system will guide you through the rest of the cancellation process. Remember, simply not using the card doesn't cancel it. You need to manually cancel it to avoid any unnecessary charges or fees related to your CIBC credit card.

Option 2: Mobile App

If you prefer using your smartphone for managing banking services, the CIBC mobile banking app can help simplify the cancellation process. With a few taps, you can cancel your CIBC credit card. Here’s how:

• Open the CIBC Mobile Banking App on your device.
• Sign in with your usual login credentials.
• Go to "My Accounts."
• Select your credit card.
• Tap on "Manage my card", followed by “Cancel Card.”

The app will guide you through the rest of the process while providing real-time updates on the cancelation.

Option 3: Customer Service Call

If you aren't comfortable cancelling your credit card digitally, or prefer speaking with a person to confirm cancellation, you can call CIBC's customer service.

• Reach them on this number: 1-800-465-2422 (within Canada) or 1-902-420-2422 (from outside Canada).
• Provide your credit card details and personal identity for verification purposes.
• Request for your credit card cancellation.

The customer service representative will provide you with the necessary information and steps to cancel your card.

Conclusion

Cancelling your CIBC credit card doesn't have to be a challenge. Whichever route you choose to take - online banking, mobile app, or calling customer service - the process can be quick and straightforward. Remember, it's important to request a confirmation of your card cancellation to avoid any potential issues in the future.