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How to Cancel a Global Money Transfer with CIBC: A Comprehensive Guide

If you've issued a Global Money Transfer (GMT) with the Canadian Imperial Bank of Commerce (CIBC), and now wish to cancel it, you have come to the right place. This article will guide you through three possible avenues: online banking, mobile banking and contacting customer service directly. Each section is enshrined in

tags, making it easy for you to navigate to the solution best suited for you.

1. Cancelling through Online Banking

Online banking offers an interactive platform to manage your finances, including cancellation of a GMT. Below are the steps for CIBC online banking:

• Visit the CIBC website and login to your account.
• Navigate to the 'Transfer' section and select 'View transaction history'.
• You should find the global transfer you want to cancel. Click the 'Cancel' button next to it.
• A prompt will appear to confirm cancellation. Confirm the cancellation, and the transfer will be annulled.

This method provides a straightforward way to cancel your money transfer. However, if you're someone who prefers mobile interfaces, keep reading.

2. Cancelling through the Mobile App

The mobile-friendly way to cancel your GMT involves using CIBC's user-friendly mobile app. Here's a step-by-step guide:

• Launch the CIBC mobile app on your device and log in.
• From the main menu, select 'Global Money Transfer'.
• Tap on the transaction you want to cancel, then click 'Cancel transaction'
• Confirm the cancellation when prompted, this will cancel your GMT.

Remember that you must have the CIBC Mobile Banking App installed on your device for this process. If neither of these digitized methods works for you, there's still the option to contact customer service.

3. Cancelling by Calling Customer Service

Your third option is to call CIBC's customer service line directly. It is an effective method especially if you're not a fan of digital interfaces. Here's the step-by-step procedure:

• Find the customer service number; it's typically located on the back of your card.
• After calling, follow the prompts to connect with a representative. They will need your card number and possibly other personal information to authenticate your account.
• Once your account is validated, you can request the representative to cancel your GMT. They'll confirm the details, process your request, and provide a confirmation of the cancellation.

This method is preferable if you need assistance and prefer human interaction over a digital platform. Remember, always keep any relevant details about your transaction on hand to facilitate the process.

Conclusion

Regardless of which method you choose, the most important factor is to act promptly. The sooner you submit a cancellation request, the higher the chance of success. Whether you choose online banking, the mobile app, or customer service, CIBC has made it efficient for you to manage your GMTs. Follow the solutions outlined in this guide to successfully cancel your global money transfer with the Canadian Imperial Bank of Commerce.