How to Obtain a Void Cheque from CIBC: A Comprehensive Guide

If you're banking with the Canadian Imperial Bank of Commerce (CIBC), there will be instances where you need to provide a void cheque. Whether it's for setting up a direct deposit or for making pre-authorized payments, you'd want to know how to obtain one with minimal fuss. This 2000-word guide will walk you through the process of obtaining a void cheque from CIBC via three key options- Online banking, Mobile app, and Customer service call. Let's get started!

Obtaining a Void Cheque through CIBC Online Banking

The first and most straightforward method is through online banking. This method allows you to access your void cheque quickly and securely, right from the comfort of your home.

1. Visit CIBC's official website and log into your account with the correct credentials.

2. Navigate to the 'Account Details' section under 'My Accounts'.

3. Select the account number for which you need the void cheque.

4. Now, click on 'Void Cheque' in the drop-down menu that appears.

5. This action will open a new page displaying your void cheque. You can now download, save or print it according to your requirements.

Obtaining a Void Cheque through CIBC Mobile App

Leveraging the convenience of mobile banking, CIBC customers can easily obtain a void cheque from their mobile app too. Here's a step-by-step guide on how to get it done.

1. Download and install the CIBC Mobile Banking App on your smartphone.

2. Log into your account using your username and password.

3. Go to the 'Account' section, and select the account for which you need a void cheque.

4. You will find an option for 'Void Cheque' on the account dashboard. Tap on it.

5. A digital void cheque will be displayed on your screen, which you can download, save, or print as necessary.

Contacting CIBC Customer Service for a Void Cheque

If you prefer to talk to a representative or encounter any issues with online and mobile banking, reaching out to CIBC's customer service is a viable option. Below are the steps to follow:

1. Dial the CIBC’s customer service number, 1-800-465-2422.

2. Choose the language preference and wait for the interactive voice response.

3. When prompted, provide the necessary details like account number or card number.

4. Once connected with a representative, explain your need for a void cheque.

5. Following their instructions, you should be able to obtain a void cheque mailed directly to your address.

Remember to ensure the call's security and not divulge any sensitive information unrealistic for the process.

By using either of these three methods - online banking, mobile app or customer service call, obtaining a void cheque from CIBC should be a breeze.

Happy banking with CIBC!