How to Close a CIBC Bank Account Online: A Comprehensive Guide

Deciding to close a bank account can be a big step for many individuals, but with the advent of online banking, the process has become significantly more straightforward. Here we explore the different methods to close a CIBC bank account online, through their mobile app, or by calling their customer service.

Online Banking: A Step-By-Step Guide

The first and arguably the most convenient method is using CIBC's robust online banking platform. You can follow this simple process:

• Navigate to the CIBC's official website and log in to your online banking account.
• Once logged in, go to the 'Account Services' page to locate the account closure section.
• Follow the prompts to proceed with closing your account. You might be asked to set up a transfer to move your remaining balances to another financial institution or account.
• Confirm your decision, and you will receive a notice confirming the closure of your account. It's recommended to save or print this for your records.

Mobile Banking: Closing Your Account On the Go

If you prefer to operate your banking on your mobile, CIBC also provides a user-friendly app for account management, including closures. Here's how:

• Launch the CIBC mobile app on your smartphone or tablet.
• Use your credentials to log in, and select the account you wish to close.
• From the menu, find the 'Banking Services' section and locate the option for closing an account.
• Ensure you complete any requested actions to disburse any remaining balances.
• Confirm your intent to close the account, and wait for an email or message confirming the closure. Don't forget to save this confirmation for future reference.

Customer Service: Speak to Real People for Help

For those who prefer a more personal touch or need some extra assistance, you may choose to connect with CIBC's customer service. Here's the step-by-step process:

• Call the CIBC Customer Service number provided on the back of your CIBC card or find it on their official website.
• When prompted, choose the correct options that lead you to 'Account Close' services.
• A customer service agent will guide you through the closure process. If needed, they can also assist with transferring remaining balances.
• Following the closure, you should receive a formal letter or email from the bank confirming the closure of your account. Once again, keep this document as proof of your account closure.

The advent of online banking has made it easier than ever to manage your financial relationships. Whether you prefer the convenience of web and mobile banking or the direct contact with customer service, CIBC aims to streamline the process. Just follow these steps, and you'll have your CIBC account closed quickly and efficiently.

Wrapping Up

The process may sound complicated, but in reality, these steps are easy to follow and offer flexibility based on your comfort level. Whether you decide to go through their website, use the mobile app, or call customer service, CIBC offers numerous ways to close your account conveniently.