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How to Check GIC Balance in CIBC: A Detailed Guide to Online Banking, Mobile App, and Customer Service

Our daily lives revolve around swift digital transactions and easy access to our banking needs. One such need is checking the balance of a Guaranteed Investment Certificate (GIC) with the Canadian Imperial Bank of Commerce (CIBC). This comprehensive guide will talk you through how to check your GIC balance using different options: online banking, the mobile app, and customer service.

Checking GIC Balance in CIBC Through Online Banking

With CIBC's online banking feature, you can conveniently check your GIC balance right from your computer. To do this, follow the steps below:

• Log into your online banking account on the CIBC website.
• Select your account and scroll to find "Investments".
• You should see the list of your investment plans, and from there, find your GIC.
• You will then find the required details about your GIC, including the balance.

Checking your GIC balance through online banking is secure, thanks to CIBC's advanced encryption technology. Plus, you can access it anywhere, any time of the day.

Checking GIC Balance in CIBC Through Mobile App

In the age of smartphones, banking can be done right from the palm of your hand. CIBC's mobile banking app provides an effortless way to check your GIC balance. Here's how:

• Download and install the CIBC Mobile Banking App from the Apple App Store or Google Play Store.
• Open the app and log into your account.
• Navigate to “Accounts” and then “Investments”.
• Find and select your GIC account.
• The app will then display the balance of your GIC.

One advantage of using the mobile app is the user-friendly layout. Everything is categorized, hence making navigation easy. Notably, your information is protected with robust security measures just like in the web version.

Checking GIC Balance in CIBC Through Customer Service

If you do not have access to the internet or are having trouble with online platforms, do not worry. Getting in touch directly with CIBC through a customer service representative can also get you your GIC balance. Here's how:

• Dial the customer service number 1-800-465-2422 (for English) or 1-800-565-2422 (for French).
• Listen to the automated voice instructions and opt for “Investment Services”.
• You will likely be asked for your banking information to verify your identity.
• Once your identity is verified, you can ask the representative for your GIC balance and any added information.

Customer service provides a human touch to an otherwise digital experience. Although response times might be longer, it may be more helpful for older customers or those who prefer direct interaction. Whether you prefer browsing on your computer, tapping on your smartphone, or speaking to a real person, CIBC makes it simple for you to check your GIC balance. Security, convenience, and support are fundamental in each of these methods to ensure you a pleasant banking experience. Always stay informed of your financial investments with CIBC.