How to eDeposit at CIBC: Your Complete Guide

This guide explains how to eDeposit at CIBC. With the ever-increasing shift towards digital banking, understanding processes like these are crucial. Here, we outline three common methods: online banking, mobile app deposit, and customer service assistance.

Option 1: eDeposit at CIBC via Online Banking

Online banking is one of the most efficient ways to make an eDeposit at CIBC. It offers convenience and the ability to deposit without leaving your home. Let's delve into the steps you should follow:

• Visit CIBC’s official website and log in to the online banking portal using your card number and password.
• Once you have logged in, navigate to the “Deposit” option on the primary menu.
• Select “eDeposit,” then choose the account into which you wish to deposit from the dropdown menu presented.
• Complete the form by filling in the necessary details such as the amount and source of the cheque.
• Scan the front and back of your cheque using a scanner or any high-quality camera.
• Confirm all the details are correct, then select "Submit" to complete your eDeposit.

Option 2: Complete an eDeposit Using the CIBC Mobile App

You can also complete an eDeposit using CIBC's mobile banking app. This method is convenient for those who are on-the-go or prefer using smartphone applications. Here how it works:

• Download the CIBC Mobile Banking app from Google Play Store or Apple App Store and install it on your device.
• Log into the app using your online banking credentials.
• Select the “Deposit” option on the main menu.
• On the new screen that appears, choose “eDeposit” and select the account where you want to make the deposit.
• Fill out the necessary details, including the amount and source of the cheque.
• Take a photo of the front and back of your cheque using your device's camera. Make sure the images are clear and all relevant information is visible.
• Once all information is checked and verified, tap “Submit” to complete your deposit.

Option 3: eDeposit Through CIBC Customer Service

If you're having trouble with the online platform or mobile application, or simply prefer human assistance, the CIBC Customer Service team can assist with your eDeposit. Here's how:

• Contact CIBC customer service through their official phone number. You can find this number on their website or at the back of your debit/credit card.
• Follow the prompts to speak with a representative. You may need to provide your card number and answer security questions for account verification.
• Inform the representative that you wish to make an eDeposit and provide the necessary details.
• The customer service representative will guide you through the process and provide further instructions.

In conclusion, eDepositing at CIBC offers users convenient and efficient means of depositing cheques without having to visit a physical branch. Choose the method that best suits your comfort and convenience levels to enjoy hassle-free banking.