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How to Change Your CIBC Credit Card PIN: A Comprehensive Guide

If you've recently obtained a CIBC credit card or forgotten your existing PIN, changing it is a reasonably simple task. This step-by-step guide will walk you through the process, covering every base. This tutorial includes methods via online banking, the mobile app, and calling customer service.

Option 1: Changing Your CIBC Credit Card PIN via Online Banking

Online banking provides a secure and uncomplicated way to change your CIBC credit card PIN. Here's a walkthrough detailing exactly how to go about it:

• Step 1. Open your web browser and type in www.cibc.com in the address bar.
• Step 2. Log into your online banking account by entering your card number and password.
• Step 3. Look for the "Customer Services" tab at the top of the web page.
• Step 4. In the drop-down menu, click on the option "Change Card PIN."
• Step 5. Select the credit card you want to change the PIN for from the list of cards linked to your account.
• Step 6. Follow instructions to enter and confirm your new PIN.

Option 2: Updating Your CIBC Credit Card PIN via Mobile App

If you prefer to handle your banking tasks on the go, you'll be delighted to know that you can change your CIBC credit card PIN via the mobile app. Here's how:

• Step 1. Download the CIBC Mobile Banking app from either the Google Play Store or Apple's App Store.
• Step 2. Launch the app and log in with your details.
• Step 3. Tap on the "More" button located at the bottom of the screen.
• Step 4. Select "Manage Cards" from the list of options.
• Step 5. Choose the particular credit card you want to modify the PIN for.
• Step 6. Follow promptings to input and validate your new PIN.

Option 3: Altering Your CIBC Credit Card PIN via Customer Service Call

Should you be unable or reluctant to use digital banking solutions, reaching out to CIBC customer service to change your credit card PIN is always an option. Following are the steps:

• Step 1. Dial 1-800-465-2422 for CIBC customer service.
• Step 2. Use the dial pad to select the option to speak to a representative.
• Step 3. Verify your data with the representative. This will likely include details such as card number, full name, date of birth, and other security questions to confirm your identity.
• Step 4. Request to change your PIN. The representative will guide you through the rest.

As can be seen, changing your CIBC credit card PIN can be done securely and effortlessly. Remember, it is crucial to keep your PIN confidential and to change it periodically to ensure the safety of your account and your funds. Happy banking!