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How to Get a Statement from CIBC App: A Comprehensive Guide

In the world of digital banking, getting your bank statement from your phone is a convenient feature that not everyone is aware of. This detailed guide will provide step-by-step instructions on obtaining your bank statement from the CIBC app, using online banking, the mobile app itself, and through customer service. Let's get started.

Option 1: Using Online Banking

The online banking option offers a convenient way to get your bank statement from CIBC. To do this, follow the steps outlined below:

• Access CIBC’s online banking platform either through your computer or smartphone.
• Log in using your card number and password. If you're not registered for online banking yet, follow the prompt on the login page to do so.
• Once logged in, navigate to "My Accounts" in the top menu and select on "View eStatements."
• Select the account and the period for which you want to view the statement.
• Your statement will open in a new window. You can print or save this statement for future references.

Option 2: Using CIBC Mobile App

Another convenient option is using the CIBC Mobile app to access your bank statement. This allows you to check your statement on-the-go. Follow the steps below:

• Open the CIBC mobile app on your phone. If it's not installed, download it from either Google Play Store or Apple App Store.
• Sign in using your card number and password.
• Click on the "Menu" button on the top-left corner.
• From the side bar, click on "eStatements."
• Select the account and the date for the statement you want.
• You can now view, download or print your statement directly from the app.

Option 3: Call Customer Service

If you're having trouble with the online banking or mobile app, you can always call CIBC's customer service to request your statement. The steps are as follows:

• Grab your phone and dial 1-800-465-CIBC (2422).
• Follow the automated instructions to reach a customer service representative.
• Once connected, provide the representative with your account information and request to getting your statement.
• The representative will verify your identity and then can assist in sending you your statement.

These are the three ways in which you can get your bank statement from CIBC. The convenience of digital banking makes it possible to access your bank statements from anywhere at any time. You can choose the method that suits your needs best. Happy banking!