How to Close Your CIBC Account: Online Banking, Mobile App, and Customer Service

It's quite common to switch financial institutions or close an account. If you're a customer of the Canadian Imperial Bank of Commerce (CIBC) and are trying to close your account, you have several ways to do it. You can close your CIBC account by using online banking, the mobile app, or calling their customer service. This comprehensive guide will walk you through each method.

Online Banking

Being able to close your account with CIBC online is probably the most straightforward option, especially in this digital age. Here's how you can do this.

• Firstly, log in to your CIBC online banking account.
• Next, navigate to "Customer Service."
• From there, select "Bank Accounts."
• You'll see an option for "Close Account," select this.
• Finally, follow the prompts to close your account.

Mobile App

Using the mobile app offers you the flexibility of closing your account from anywhere and anytime. Here's a step-by-step guide to doing this via the CIBC mobile app.

• First, download the CIBC mobile banking app if you haven't already.
• Login using your account details.
• From the home screen, tap on "More" on the bottom right corner of the screen.
• Next, tap on "Manage Accounts."
• Select the account you want to close.
• Tap on "Close Account" and follow the prompts to complete the process.

Call Customer Service

If you're unable to close your account online or through the mobile app, or if you simply prefer talking to a person, you can close your account by calling CIBC's customer service. Here's how you can do so.

• Call CIBC's customer service number: 1-800-465-2422.
• A representative will answer. Just state that you'd like to close your account.
• The representative will ask for some information to verify your identity. Be prepared with your account number and other personal information.
• Once your identity is confirmed, the representative will be able to close your account for you.

Before closing your account, make sure to check whether there are any outstanding issues, like checks waiting to clear or automatic payments you’ve set up. Also, ensure you withdraw or transfer any remaining funds so that your account balance is zero. Finally, request confirmation from CIBC that your account has been closed, so you have a record for your reference. Hopefully, this guide has provided you with the help you need to close your CIBC account smoothly and easily.