Introduction

Finding a void cheque in the CIBC app is not as daunting as it may seem. Thanks to technological advancements, CIBC has made banking services such as accessing void cheques relatively straightforward. There are several means to do this: through online banking, via the mobile app, and by contacting customer service. This detailed guide provides step-by-step instructions on using these three methods to find a void cheque on the CIBC app.

How to Find a Void Cheque through CIBC Online Banking

If you're more comfortable with traditional online banking, here's how you find a void cheque:

• Log into your CIBC online banking account.
• Go to the 'My Accounts' section and select the account you wish to use.
• Click on 'View Cheque Images' under the account activity submenu.
• Select 'Void' to get a downloadable PDF of your void cheque image.

How to Use the CIBC Mobile App to Find a Void Cheque

If you prefer a more portable method, then the CIBC mobile app is your go-to solution. It offers a fairly quick and efficient way to access a void cheque:

• Open the CIBC mobile banking app on your smartphone.
• Log in using your personal credentials.
• Tap on the 'More' button and select the 'Void Cheque' option.
• Select the account you wish to print a void cheque for. A pre-populated void cheque will appear.
• Download the void cheque and print it or email it to yourself for future use.

Calling CIBC Customer Service to Find a Void Cheque

If you’re not a fan of the internet or the mobile app, or if you're having difficulty with either, then you can get help from CIBC’s customer service. Here’s how:

• Contact CIBC customer service at 1-800-465-2422.
• Follow the voice prompts to speak with a representative.
• Let the representative know that you need a void cheque. They will ask for your account details to verify your identity first.
• The representative will then assist you by either emailing the void cheque or guiding you through downloading it from online banking.

Conclusion

Finding a void cheque should no longer be a difficult task. The CIBC app is a tool designed to make your banking experience as smooth as possible. Whether you prefer traditional online banking, the convenience of a mobile app, or the personal touch of calling customer service, CIBC provides various options to cater to your preferences. Remember, your void cheque carries sensitive information, so ensure you store it properly and use it responsibly.