How to Deposit a Cheque with CIBC: A Comprehensive Guide

Depositing a cheque doesn't have to be complicated or time-consuming. With the Canadian Imperial Bank of Commerce (CIBC), you have various options available, including online banking, the mobile app, and even calling customer service for assistance. This comprehensive guide will highlight the key steps in cheque depositing using these methods.

Depositing a Cheque through Online Banking

To deposit a cheque through online banking, start by logging into your CIBC account. You'll need the cheque and a device with an internet connection. Here's a step-by-step guide:

• Once logged in, navigate to the "Deposits" tab.
• Select "Deposit a cheque."
• Follow the prompts on the screen to take a clear picture of both the front and back of your cheque. Keep all four corners within the frame of your camera.
• Enter the cheque details and confirm deposit. After completion, the funds will display in your account within the standard deposit time.

Depositing a Cheque through the CIBC Mobile App

The CIBC Mobile App is a convenient way to deposit a cheque right from your smartphone. As long as your device has a camera, you can deposit a cheque anywhere, anytime. Follow these simple steps:

• Download and open the app.
• Login to your CIBC account.
• On the home screen, select the "eDeposit" option.
• Take clear pictures of the front and back of your cheque, ensuring all four corners are visible.
• Fill in the cheque information when prompted, choose where you want to deposit, and submit. The funds will be available once they've been processed by the bank, usually within a few hours.

Contacting CIBC Customer Service for Assistance

If you're in a situation where the above options aren't possible, you can always call the CIBC Customer Service. They're available 24/7 to assist with various banking needs - cheque depositing included. Here’s how:

• Dial the CIBC toll-free number (1-800-465-2422).
• Follow the voice prompts. If asked, enter your card number and telephone banking password.
• Select the option for banking services, then depositing a cheque.
• The executive will guide you through the rest of the process.

In conclusion, whether you're comfortable with technology or prefer tried and true methods, CIBC offers multiple routes to deposit your cheques. These options are designed with convenience and ease of use in mind, ensuring that you can continue to manage your funds efficiently and on your terms.