Finding Your Void Cheque in CIBC's App: A Comprehensive Guide

Banking in the digital world has never been easier thanks to mobile apps such as those offered by the Canadian Imperial Bank of Commerce (CIBC). From managing your accounts to finding a void cheque, everything can be done in a few clicks. In this step-by-step guide, we'll explore three methods of finding your void cheque using CIBC online banking, the mobile app, and customer service.

Finding a Void Cheque through CIBC's Online Banking

Accessing a void cheque through CIBC's online banking platform is convenient and hassle-free. Here's how you can do it:

• Go to CIBC's website and log in to your account.
• On the right-hand side of your dashboard, click on "Account Services".
• Select "View cheques" from the drop-down menu.
• Choose the account for which you need a void cheque.
• Scroll through your previous cheques to select a voided one.
• Download and print the cheque for your records.

Finding Void Cheques in CIBC's Mobile App

The CIBC Mobile Banking App allows you to access your void cheques on the go. Here are easy steps you need to follow:

• Download and open the CIBC Mobile Banking App from your device's app store.
• Log in with your account details.
• Select "Accounts" from the bottom menu.
• Pick the account for which you need the void cheque.
• Click on "View cheques".
• Look for a voided cheque and download it.
• You can now share the downloaded image of your void cheque electronically with your payroll department or print it out as necessary.

Obtaining a Void Cheque via CIBC's Customer Service

If you'd rather speak to a human, CIBC's customer service team is ready to assist you with any inquiries, including finding your void cheque. Here's how you can contact them:

• Call CIBC's customer service number at 1-800-465-2422.
• Select the service you want – in this case void cheques – and follow the prompts.
• Provide the representative with your account information. For security reasons, they may ask you to verify some personal details.
• Request for a void cheque to be emailed or mailed to you.

Navigating CIBC's online banking and mobile interface is straightforward, making it easy to find your void cheque. Remember, if all else fails, reaching out to CIBC's customer service can be beneficial as they always ensure their clients are well catered to. Happy Banking!