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How to Close Your CIBC Bank Account: A Comprehensive Guide

Whether you're simplifying your finances or changing banks, closing a CIBC bank account can seem a bit daunting. But worry not – with this step-by-step guide, we will discuss how you can do it conveniently and securely using CIBC's online banking, mobile app, or even a traditional customer service call. Let's start!

1. Using CIBC’s Online Banking to Close Your Account

CIBC's online banking system is designed to provide users with all their banking needs at their fingertips. To close your CIBC account through the online banking system, follow the steps below.

• Log into your account with your username and password.
• Navigate to the 'My Accounts' section.
• Click on the account you wish to close.
• Method to close the account may not be available online. However, you can send a secure message to customer service asking them to close your account.

Note that some additional charges may apply based on the existing balance and type of account. Ensure to clear all dues, if any, before you request to close your account.

2. Using the CIBC Mobile App to Close Your Account

Carrying mobile banking within your pocket, CIBC's mobile app provides you a quick and easy way to manage your account. Here's how you can close your CIBC account using the mobile app:

• Download the CIBC Mobile Banking App from the App Store or Google Play store and log in.
• Tap on 'My Accounts' to view your list of accounts.
• Similarly to the web version, option to close the account may not be present within the app.
• If that's the case, you can reach customer service through the app by tapping on 'Contact Us' and selecting 'Secure Messages.'

Send a request to close your account, but remember to re-check your account for outstanding dues first.

3. Closing Your Account by Contacting CIBC Customer Service

If you prefer a more personal touch or need help with account closure, reaching out to CIBC customer service could be your best option. They're trained to deal with your requests with utmost precision and professionalism. Here's how:

• Contact CIBC's customer service by calling 1-800-465-2422 for personal banking or 1-877-525-8622 for business banking.
• Once connected, communicate your request to close your account.
• They will ask you some questions for verification purposes. Answer them accurately to proceed with your request.
• Ensure to clarify any concerns or queries about balance refunds, fees, and timelines before you approve the account closure.

If needed, you can also visit the nearest CIBC branch for assistance on closing your account.

Closing a bank account needs careful consideration and understanding. Ensure you have a new account set up and functioning beforehand, if required. Also, remember to update any information tied to the account you're closing to avoid any hassles later. Remember, CIBC support is there to help if you encounter any issues while closing your account.