How To Close A CIBC Account: A Comprehensive Guide

Closing a financial account in most situations can be a somewhat complicated process. As one of Canada's top banks, CIBC offers multiple ways to close an account. Whether through online banking, the CIBC mobile app, or by calling customer service directly, closing a CIBC account can be done quickly and smoothly. This detailed guide will walk you through all these options.

Close via Online Banking

One of the easiest ways to close a CIBC account is through their online banking platform. Here is a step-by-step guide on how you can achieve through your computer.

1. Visit the CIBC online banking homepage.
2. Log in with your Card Number and Password.
3. Go to the 'Customer Services' tab.
4. Select 'Close an Account' under the 'Account Services' section.
5. Proceed with the prompts and provide necessary information.
6. Review and finalize the closure.

This process is relatively simple and can be completed from the comfort of your home.

Close via the CIBC Mobile App

If you prefer doing banking transactions on your mobile device, the CIBC mobile app allows you to close your account from there too. Here is how to do it:

1. Open your CIBC mobile app.
2. Log in using your mobile banking credentials.
3. Tap on 'More' from the bottom-right of your screen.
4. Choose 'Close an account' from the list of options.
5. Follow the prompts on your screen and provide the required details.
6. Confirm and finalize the closure of your account.

Using the mobile app to close your account gives you the flexibility to do it from anywhere, anytime.

Close by Calling CIBC Customer Service

If you're unsure about the process or prefer human assistance, closing your account by calling CIBC Customer Service can be a suitable option. Here's how:

1. Find the toll-free customer service number on the back of your debit/credit card or on the CIBC's official website.
2. Call the number and follow the prompts to get assistance.
3. Inform the customer service representative about your intention to close the account.
4. They will guide you through the steps and ask necessary questions.
5. Under their direction, you can close your account.

With real-time guidance, you can close your CIBC account with peace of mind, avoiding any potential hiccups or errors.

Conclusion

Whether through online banking, the convenience of CIBC's mobile app, or the guided help of customer service representatives over the phone, closing your CIBC account can be done swiftly and efficiently. However, ensure to double check your account for any pending transactions or debts before closing it. Also, make sure you have another account ready to transfer any remaining funds. Happy banking!