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How to Deposit a Check Online with CIBC: A Comprehensive Guide

With digital banking becoming the new normal, more financial institutions are offering their customers diverse ways to conduct banking transactions. One of these modern conveniences is the ability to deposit a check online without visiting a physical branch. The Canadian Imperial Bank of Commerce (CIBC) leads the charge with user-friendly online banking, mobile app, and customer service support. Here’s everything you need to know when depositing a check online with CIBC.

Option 1: Online Banking

CIBC's online banking platform is a comprehensive solution for all your banking needs. One crucial feature is the ability to deposit checks online. Below is a step-by-step guide on how to do this:

• Log on to your CIBC online banking account.
• From the navigation bar, click on "Deposit" and then select "Cheque."
• Enter the necessary information asked on the cheque deposit page, including the cheque amount and the account where it should be deposited.
• Scan or take a clear photo of the front and back of your cheque and upload these images.
• Confirm all the details and submit your cheque for deposit. A confirmation message will pop up to confirm the successful submission of your check.

Option 2: Mobile App

If you prefer to conduct your banking on the go, then the CIBC Mobile Banking App is your best bet. It boasts an easy-to-use interface, and it is equipped with the same capabilities as online banking. To deposit a cheque on the mobile app:

• Download the CIBC Mobile Banking App from the App Store or Google Play Store and log in to your account.
• Select "Deposit" on the app's homepage, and then "Cheque."
• Enter the details of the cheque, including the cheque amount and the account for the deposit.
• Scan your cheque using your phone's camera. Make sure both sides of the cheque are clearly captured.
• Confirm all the details are correct and then tap on "Submit" to deposit your cheque. A confirmation message will appear on the screen indicating the successful submission of your cheque.

Option 3: Calling Customer Service

If you're having issues with depositing your cheque online or through the mobile app, don't worry. CIBC's excellent customer service team is ready to assist you. Here's how you can deposit your cheque by calling customer service:

• Ensure you have your cheque and relevant banking details at hand.
• Call the CIBC customer service line and navigate through the menu until you reach the cheque deposit option.
• Provide all necessary details to the customer service representative, who will guide you through the process.
• At the end of the call, you will receive a confirmation that your cheque has been submitted for deposit.

This comprehensive guide to depositing a check online with CIBC demonstrates digital banking's convenience. Whether you choose online banking, the mobile app, or call customer service, the process is designed to be secure, quick, and hassle-free, ensuring you can focus on what truly matters.