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Introduction

Are you a CIBC customer, wondering how to optimize your cash back benefits? With CIBC, a myriad of options for accessing and using your cash back are available at your fingertips. In this article, we will discuss three convenient ways to use your CIBC cash back: online banking, mobile app, and customer service call. Not only will this information enhance your understanding of the cash back program, but it will simplify your financial operations.

Using Cash Back via CIBC Online Banking

Accessing and using your CIBC cash back rewards has never been easier than through CIBC's Online Banking platform. This web-based interface allows you to view, manage, and redeem your cash back rewards right from the comfort of your own home or office.

• First, navigate to the CIBC website and log into your online banking account.
• After logging in, select your credit cards and loans from the main page. From there, navigate to the rewards section.
• In the rewards dashboard, you will see your accumulated cash back and have the option to redeem it.

The online platform has a user-friendly interface that makes it easy even for the non-tech savvy users to browse, manage and redeem cash back rewards. Plus, it gives you the liberty to manage your cash back anytime and anywhere.

Using Cash Back via CIBC Mobile App

For the busy individual constantly on-the-go, the CIBC Mobile App is a convenient and practical solution for managing your cash back. Much like its online counterpart, the mobile app offers the same functionality for viewing and using your cash back rewards.

• Download the CIBC Mobile App from the App Store or Google Play Store, and log in using your CIBC online banking credentials.
• On the homepage, find and select the 'Credit Cards and Loans' option, then navigate to the 'Rewards' section.
• You will now be able to see your cash back balance and choose to redeem it.

One of the main advantages of the mobile app is the ability to manage your cash back 24/7, right at your fingertips. Whether you're out shopping and want to see how much you have, or at home planning your finances, the CIBC Mobile App makes cash back management a breeze.

Contacting Customer Service to Use Cash Back

If you prefer personal assistance or convenience in managing your cash back, CIBC Customer Services is your go-to solution. The dedicated team at CIBC is available to guide you through your cash back redemption and usage, ensuring a stress-free experience.

• Dial the customer service phone number provided by CIBC.
• Once the automated system answers, select the option to "speak with a customer service representative" and wait for the representative to answer.
• When connected, request for help with your cash back management or redemption.

Opting for customer service allows you to ask any cash back-related queries or clear any doubts you may have. It's the best service to get personal assurance and expert services in real-time while managing your cash back rewards.

Conclusion

Whichever method you choose, CIBC provides convenient and user-friendly options to manage and redeem your cash back. Whether you prefer the self-reliant approach of using the online platform or mobile app, or the assisted approach of calling customer service, CIBC has got you covered. Remember, efficiently utilizing your cash back advantages can bring sizable financial gains, making your CIBC banking experience even more rewarding.