How to Close a CIBC Account: A Comprehensive Guide

There may be numerous reasons why you want to close your Canadian Imperial Bank of Commerce (CIBC) account, from relocating to changing banks. This in-depth guide will show you three ways you can do it: through online banking, mobile app, or calling customer service. We want to provide the information you will need to move forward with your decision.

Online Banking

Most banking operations can be done online, including closing your account. Here are the steps you need to follow if you decide to go this route:

• Visit the CIBC website and log in to your account.
• Once signed in, find the 'customer service' tab in the main menu.
• Under this tab, you should be able to locate an option labeled 'close account'.
• Follow the on-screen instructions to proceed with the closure.
• Be sure to confirm the full closure and expect an email confirmation for the same.

Note: This process might vary slightly depending on the type of account you possess with CIBC (personal, business, etc.). If you’re having trouble finding the closure option, consult with a customer service representative for help.

Mobile App

If you prefer managing your accounts on the go, the CIBC mobile app is an efficient alternative. Here are how you can close your account via the mobile app:

• Open the CIBC mobile app on your smartphone and log in.
• Visit the 'Menu' section on the home screen.
• Tap on the 'Services' option.
• Scroll through until you find the 'Close Account' option.
• Follow the directions and ensure to confirm your account closure.

Remember that closing your account using the mobile app also requires an email confirmation for security purposes. You will be notified once the account has been successfully closed.

Calling Customer Service

If you're not confident navigating the online space, or if you prefer speaking directly to a person, then calling customer service would be the ideal option for you. Bear in mind, this may lead to a little longer process due to the queue and the standard security procedure. Here is the general process:

• Find the customer service number for CIBC; generally, it should be located at the back of your ATM card or on the bank's official website.
• Call the customer service and request to speak to a representative.
• Once connected, inform them you want to close your account.
• They will lead you through the closure process, which will likely involve providing some additional information to verify your identity.

Finally, remember to have all necessary details on hand while on call, such as account numbers or passwords. This would ease and speed up the process.

No matter the reason for closing your CIBC account, bear in mind that the process is the same - effortless and straightforward. Whether you decide to do it through online banking, the mobile app, or over a call, the power is in your hands—best of luck with your future financial endeavors.