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How to Lock Your CIBC Debit Card: A Comprehensive Guide

In today’s technologically advanced era, it’s more critical than ever to safeguard your financial information. If you bank with CIBC, you have multiple ways to protect your debit card. In this guide, we will explain how to lock your CIBC Debit Card through online banking, mobile app, and contacting customer service.

Option 1: Lock Your CIBC Debit Card Through Online Banking

Online banking is arguably the most convenient method for managing your finances, including deploying security measures on your debit card. Here's a step-by-step guide on how to lock your CIBC debit card through online banking:

• Step 1: Visit the CIBC online banking site.
• Step 2: Enter your card number and password to log in.
• Step 3: Go to the “Cards" section and choose the debit card you want to lock.
• Step 4: Choose “Lock Card”.
• Step 5: Confirm your selection. Your card is now locked!

Option 2: Lock Your CIBC Debit Card Through the Mobile App

Mobile banking applications are ubiquitous these days. Not surprisingly, CIBC also has a user-friendly mobile app, allowing you to manage your account on the go which includes your debit card’s security. Here's how to lock your card using this method:

• Step 1: Download and install the CIBC Mobile Banking App from Google Play or App Store.
• Step 2: Log into your account using your online banking credentials.
• Step 3: Navigate to the "Cards" section and select the relevant debit card.
• Step 4: Tap “Lock Card” and then confirm. You have successfully secured your debit card.

Option 3: Call CIBC's Customer Service to Lock Your Debit Card

If you’re not comfortable using digital channels, calling CIBC's customer service is a convenient alternative. This option provides a sense of security as you’ll be able to speak with a representative directly. Here are the steps to follow:

• Step 1: Dial the customer service number (1-800-465-2422 for Canada and the US or 902-420-2422 internationally).
• Step 2: Navigate through the automated system until you reach a representative.
• Step 3: Request the representative to lock your CIBC debit card. They'll ask questions to verify your identity. Be ready to state your account number and answer a few security questions.
• Step 4: Once your identity is confirmed, your request will be processed, and your card will be locked.

Protecting your financial information should always be a top priority. By making use of these resources, you can act swiftly and securely lock your CIBC debit card, ensuring complete protection of your funds and personal information.

The key to adapt in this digital age is to leverage the advantages of all these options available at your disposal. Now, stay secure and bank with convenience!