How to Change Your Address with CIBC: A Comprehensive Guide

Changing your address with the Canadian Imperial Bank of Commerce (CIBC) may seem like a daunting task, but it's easier than you might think. This step-by-step guide will highlight three convenient options for updating your address: online banking, the mobile app, and calling customer service.

Option 1: Using CIBC Online Banking

Through CIBC's online banking system, you can swiftly and securely change your address. Here's how:

• Go to the CIBC Online Banking login page and enter your card number and password.
• Once logged in, navigate to the 'Customer Services' tab on the top menu.
• On the drop-down menu, select 'Change My Address'.
• Fill in the necessary fields with your new address information.
• Review the changes and click 'Submit' to complete the process.

Option 2: Using CIBC Mobile App

CIBC's Mobile App provides another simple solution. You can change your address anytime, anywhere, provided you have your mobile device and a secure internet connection. Here's how;

• Download and install the CIBC Mobile Banking App from Google Play or Apple App Store.
• Open the app and sign in using your card number and password.
• From the dashboard, tap on the 'More Services' tab.
• Now, select 'Profile & Settings'.
• Scroll to the 'Personal Information' section and tap on 'Mailing Address'.
• Enter your new address details and then tap 'Update'.

Option 3: Call CIBC Customer Service

If you're not tech-savvy or prefer a more direct method, you can change your address by calling CIBC customer service.

• Contact CIBC customer service on 1-800-465-2422 for personal banking or 1-800-465-2422 for business banking.
• Verify your identity. The representative might ask you questions about your recent transactions, balance, or banking details.
• Ask the representative to change your address and provide your new address details.

To ensure your banking records are updated promptly and correctly, it's essential that every detail you provide is accurate. Moving can often be a stressful time, but changing your address with CIBC doesn't have to add to that stress. Whether you prefer online banking, using the mobile app, or speaking directly with customer service, this guide ensures you have the information you need to make this process a breeze.