How to Stop e-Transfer CIBC: A Comprehensive Guide

In the digital age, e-transfers are becoming a popular mode of financial transaction. This article aims to provide detailed instructions on how to stop e-transfers using CIBC's services via online banking, mobile app, and customer service call. Let's delve deeper into these processes.

Stopping e-Transfer Through CIBC Online Banking

Stopping an e-transfer via CIBC’s online banking portal is a straightforward process. Here's a step-by-step guide:

• Log into your CIBC online banking account.
• Navigate to the 'Transfers' tab on the menu.
• Select 'e-Transfer' from the drop-down
• Find the e-Transfer you wish to stop and click on it
• Click on the 'Stop' or 'Cancel' button. If the transfer hasn't been deposited, you'll be able to stop it.

Using CIBC Mobile App to Stop e-Transfer

CIBC's mobile app provides a convenient way for customers to stop e-Transfers. Here's how you can do it:

• Begin by opening the CIBC mobile app on your phone.
• Login to your account with your credentials.
• Tap on the 'Menu' in the top left corner and select 'Transfers'.
• From the list of transactions, select the e-Transfer you want to stop.
• Select 'Stop Payment'. A pop-up message will appear confirming your action. Click 'Yes' to finalize.

Stopping e-Transfer by Calling CIBC Customer Service

Another option to stop an e-Transfer is by contacting the CIBC's customer service. Here's how to go about it:

• Dial CIBC customer service at 1-800-465-2422.
• Choose the option for 'Banking inquiries'.
• When connected to a representative, inform them you wish to stop an e-Transfer.
• Provide them with the necessary details related to the transfer.
• The representative will then guide you through the process of stopping the e-Transfer.

To conclude, stopping a CIBC e-Transfer can be done through various means. Whether you prefer the flexibility of mobile banking, the familiarity of online banking, or the personalized touch of a customer service call, the choice lies with you. Keep in mind that stopping an e-Transfer is subject to the transfer's status, as you cannot stop the transaction once the recipient has deposited the funds.