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Introduction

Interac E-Transfers have rapidly become a popular method for sending and receiving money securely between different banks. If you're a CIBC customer looking to take advantage of this electronic fund transfer feature, this comprehensive guide will break down the steps for receiving funds via e-Transfer. We'll also discuss the multiple ways to do so, such as through online banking, mobile app, and customer service.

Receiving an E-Transfer Through CIBC Online Banking

To receive an Interac e-Transfer through CIBC Online Banking, you'll first need access to your online account. Once logged in, the process entails a few quick steps:

• Locate and choose the "My Accounts" or "Transfers" section of the online portal.
• Select the "Receive Interac e-Transfer" option.
• Follow the prompts to answer your security question, input the required details, and accept the transfer.

Remember, to efficiently use this feature, it's beneficial to ensure that your email address associated with your CIBC account is current and correctly entered. It's also crucial to thoroughly read and adhere to the terms of service regarding e-Transfers.

Receiving an E-Transfer Through CIBC Mobile App

The CIBC Mobile Banking app is another secure and convenient way to receive e-Transfers, especially when you're on the go.

• After accessing your account in the CIBC Mobile Banking App, tap on the “Transfers” tab.
• Select “Interac e-Transfer” and then "Receive."
• Complete the prompts with the necessary information, answer your security question, and accept the transfer.

The Mobile Banking app offers direct notifications of incoming e-Transfers, providing a real-time update to enhance your banking experience.

Receiving an E-Transfer by Calling CIBC Customer Service

If you are more comfortable speaking to customer service representatives or need additional assistance with your e-Transfer, you can reach out to CIBC's customer service.

• Dial the CIBC Customer Service line available 24/7.
• Provide your account details for verification with the customer service representative.
• Following their guidance, they'll assist you in receiving your e-Transfer securely.

Be sure to have all relevant information about the e-Transfer ready to streamline this process. Ensure that your security question can be answered promptly to enhance secured access to your funds.

Conclusion

Regardless of your choice of method to receive e-Transfers through CIBC - online banking, mobile app, or over the phone - each offers its unique benefits to accommodate your banking needs flexibly and securely. Remember to stay updated with your CIBC account details and adhere to terms of service. Efficiently track your transactions and ensure you're getting the most from digital banking.