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Closing Your CIBC Account: Your Options Outlined

Canadian Imperial Bank of Commerce (CIBC), one of Canada's largest banks, offers diverse financial products and services. However, there may be times when you feel the need to close your account with CIBC. This guide provides an in-depth look at the various methods you can use to close your account, namely through online banking, their mobile app, or by calling customer service.

Online Banking

Thanks to the advancements in technology, closing your CIBC account online is a viable option. It offers exceptional convenience as all you need is a computer or a laptop with a stable internet connection. Here is the step-by-step process:

• First, go to the CIBC online banking portal.
• Log in using your card number and password.
• Navigate to the "Customer Services" section and select "Close an Account".
• Follow the prompts to close your account. Please note that you should transfer any remaining funds before you proceed with the closing process.

It’s important to note that if you have any active recurring payments or deposits tied to your account, you will need to make alternate arrangements before closing your account.

Mobile App

The CIBC Mobile Banking app, available for both Android and iOS devices, is another handy tool that allows you to close your CIBC bank account. It's a modern, simplified banking option that caters to the needs of today's smartphone-powered generation. Here's how you can use it to close your account:

• Launch the CIBC Mobile Banking app on your smartphone.
• Log in using your credentials.
• Select "More" from the main menu, then navigate to "Settings."
• Select "Manage Accounts" and then "Close Account."
• Follow the prompts to close your account, ensuring you’ve transferred any remaining funds to a different account.

Similar to the online banking method, don't forget to stop or transfer any automatic payments or deposits before the closure.

Customer Service

If you would rather speak to a representative or have specific questions about closing your account, reaching out to CIBC's customer service can be a good option. CIBC prides itself on offering excellent customer service to assist you with your banking needs.

• Dial the CIBC customer service number at 1-800-465-2422.
• Follow the instructions to speak with a representative.
• Inform them that you wish to close your account and they will guide you through the process.

While it’s generally possible to close CIBC accounts over the phone, some accounts may require you to visit a branch. The representative will let you know if this is necessary.

Closing your CIBC account doesn’t have to be a daunting task. By using one of these methods, you can simplify the process and ensure your finances are handled smoothly and efficiently.

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Just remember, before you close your account, it's always wise to ensure your bills and outstanding transactions are paid or transferred, and your automated transactions are rearranged. This will save you from any inconvenience after the account closure.