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How to Get a Void Cheque from CIBC Online

Obtaining a void cheque from the Canadian Imperial Bank of Commerce (CIBC) has been simplified with modern technology. Now, you have numerous options to get a void cheque from the comfort of your home or while on the go. In this article, we will walk through the available methods step by step. These include online banking, the mobile app, and calling customer service.

Option 1: Online Banking

Online banking is, by far, the most convenient method to obtain a void cheque from CIBC. This digital service allows you to access your bank accounts anytime, anywhere as long as you have internet access. To get your void cheque, follow these steps:

• Log into your CIBC online banking account.
• Select "Customer Services."
• Under the “Banking Services” section, click on "Order Cheques."
• Select the account for which you want a void cheque.
• On the new page, you will have the option to print a Void Cheque. Click on it and print the pdf file presented.

Option 2: Mobile App

If you prefer using your mobile device for banking, the CIBC mobile app also offers an easy way to access a void cheque. Here’s how:

• Open the CIBC mobile app on your device.
• Log in using your banking credentials.
• Go to the "More" menu, then choose the appropriate account.
• Select "Direct deposit form or void cheque."
• When the image of the void cheque appears, you can share or download it as required.

Option 3: Call Customer Service

If you’re not comfortable using online banking or the mobile app, or if you encounter issues using the digital platforms, you can always call CIBC customer service for assistance. Follow these steps:

• Call the CIBC Contact Centre at 1-800-465-2422 and confirm your identity with the customer service representative.
• Request assistance for obtaining a void cheque for the account you specify.
• You may be asked a series of questions to verify your identity before proceeding.
• The representative will guide you to complete the process. In some cases, a void cheque may be mailed to your designated address.

The digital transformation has significantly made banking tasks like getting a void cheque faster, more efficient, and highly accessible. Whether you choose the online banking, mobile app or customer service route, obtaining your CIBC void cheque is just a few steps away.