How to Get Your E-Statement from CIBC: A Comprehensive Guide

Accessing your electronic bank statement, or e-statement, is a convenient and environmentally friendly way to review your financial activities. CIBC offers several simple methods to receive these critical documents: through online banking, the mobile app, or by contacting their customer service. This comprehensive guide will walk you through how to get your e-statement from CIBC through all these methods.

Option 1: Getting your E-Statement through Online Banking

Online banking is a convenient way to manage your money, and with CIBC, accessing your e-statements is easy. Here's how to do it :

• Firstly, navigate to the CIBC online banking login page.
• Enter your card number and password to log in.
• Once logged in, look for an option that says 'My Accounts'.
• In 'My Accounts', locate and click on 'e-Statements'.
• Select the account and the month for which you need the e-statement.
• Click on 'View Statement' to open your e-statement.
• You can now view, download, or print your statement as required.

Option 2: Receiving your E-Statement through the Mobile App

If you prefer using your phone to manage your finances, CIBC’s mobile app may be a more convenient way to access your e-statements. Here is a step-by-step guide on how you can easily view your e-statement through the mobile app:

• Download the CIBC Mobile Banking App from Google Play or the App Store.
• Open the app and log in using your card number and password.
• In the app’s main menu, select 'My Accounts'.
• Click on 'e-Statements' within 'My Accounts'.
• Select the account and the month for which you need the e-statement.
• Click on 'View Statement' to open your e-statement.
• You can now view, download, or print your statement as required.

Option 3: Requesting your E-Statement through Customer Service

If you're encountering technical issues, don't have access to the internet or simply prefer speaking with a representative, contacting CIBC's customer service is another effective way to retrieve your e-statement. Follow these steps:

• Contact CIBC's customer service line at 1-800-465-2422.
• Provide the representative with your account information and verbal password.
• Request for your desired e-statement. The e-statement can then be mailed to you or sent to your secure online inbox.

In conclusion, CIBC provides several flexible ways for you to access your e-statements. Whether it's online banking, using the mobile app, or contacting customer service, the choice is yours. Understanding these methods will ensure you're not left in the dark about your financial position.