How to: Get a Swift Code from CIBC

Obtaining your SWIFT Code from the Canadian Imperial Bank of Commerce (CIBC) can be achieved through several methods including online banking, mobile application and the traditional customer service call. This article walks you through each of these digital pathways and provides directions on how to find your SWIFT Code.

Using CIBC Online Banking

One of the simplest ways to find your Swift code from CIBC is through online banking.

1. Start by logging into your CIBC online banking account on your personal computer. Make sure you have your login information handy.
2. Once logged in, navigate to the ‘Accounts’ tab located on the main dashboard.
3. Select the relevant account to open a detailed snapshot
4. Within the details, the Swift Code or BIC (Bank Identification Code) should be listed.

If you can’t locate the information, use the 'Help' feature, or connect with CIBC's online customer service for further assistance.

Using the CIBC Mobile App

Most banking services, including access to Swift Codes, can also be accomplished via the CIBC mobile app. Make sure your app is up-to-date to ensure smooth navigation.

1. Open the CIBC mobile app on your smartphone or tablet.
2. Enter your login credentials to gain access to your accounts.
3. Once inside the app, look for the ‘Account Details’ tab and select the appropriate account.
4. Your SWIFT Code or similar should be displayed under the 'Bank Details' section.

Again, if the SWIFT Code isn’t immediately visible, utilize the app’s 'Help' feature or reach out to their online support.

Calling CIBC Customer Service

If you encounter difficulties in obtaining the SWIFT Code through the aforementioned digital channels, you can fall back on securing this information through traditional methods like contacting CIBC's customer service.

1. Contact CIBC's customer service via the toll-free number listed on their contact page. Preferred language assistance, including English and French, is often available.
2. Upon reaching a representative, indicate that you need your SWIFT Code. Be prepared to validate your identity by answering a few questions.
3. The representative will then provide your SWIFT Code. Make sure you note it down correctly before ending your call.

This information is integral for international financial transactions. Therefore, if you have any doubt concerning the SWIFT code provided, don’t hesitate to double-check with their customer service.

Understanding the pathways to obtain your SWIFT Code from CIBC either through online banking, mobile app or customer service can facilitate your international transactions. As discussed, each option has its benefits and can be selected based on your convenience and preference.