How to Get a Void Cheque with CIBC Mobile App and Online Banking Services

In today's digital world, traditional banking methods have transitioned towards mobile and online platforms. The CIBC bank offers a range of modern solutions to ease their customers' banking experience. One such solution is the option to obtain a void cheque directly from the CIBC mobile app or online banking services. This article will provide a comprehensive guide on how you can get a void cheque with the CIBC mobile app and online banking, as well as provide an additional option through customer service.

Online Banking

Obtaining a void cheque through CIBC's online banking platform can be done in a few simple steps. You need to ensure that you have registered for online banking to use this service. Here's how you can do it:

• Log into your online banking account on the CIBC website.
• Click 'Accounts' then select 'View eStatements and cheque images'.
• Locate and select the cheque account you wish to have the void cheque for.
• You will see an image of a void cheque. Save this image or print it out as needed.

Mobile App

If you prefer to use your mobile device for banking, the CIBC mobile app is a convenient alternative. Here's how you can get your void cheque using the CIBC mobile app:

• Open the CIBC mobile app on your device and log into your account.
• Select the 'Menu' button then tap 'eStatements'.
• Find the account for which you want a void cheque.
• Under the account details, you will see a void cheque image. You can save this image for future reference or share it directly from the app.

Customer Service

If you are unable to access your void cheque through online banking or the mobile app, you can also reach out to CIBC customer service. Here's how:

• Call CIBC customer service at their toll-free number, 1-800-465-2422.
• Follow the automated prompts, or request to speak with a customer service representative.
• Ask the representative for a void cheque. They will walk you through the necessary steps, which may include verification of your identity and account details.
• The void cheque can then be emailed to you or mailed to your address on file.

This article covers all the avenues through which you can obtain a void cheque from CIBC. Whether it is through their online banking platform, mobile app or customer service, the process is straightforward and hassle-free. Always remember, if you need further assistance, CIBC's customer service is at your service.