How to Deposit a Cheque Online with CIBC: A Comprehensive Guide

In this digital age, banking has never been easier or more convenient. The Canadian Imperial Bank of Commerce (CIBC) provides multiple online options for clients to manage their finances, one being the depositing of cheques. In this article, we will explore three primary methods of depositing a cheque online with CIBC: through online banking, via the mobile app, and by calling customer service.

CIBC Online Banking

CIBC's online banking platform is a feature-rich, user-friendly environment that allows clients to manage their finances 24/7, including depositing checks. To deposit a cheque via CIBC online banking, follow these steps:

• Login to your online banking account on the CIBC website.
• Navigate to the 'Deposit' section.
• Select 'Cheque Deposit' and follow the on-screen instructions.
• You will need to input the cheque amount and capture the front and back of the cheque using the webcam or scanner.
• Finally, select the account where you want the funds deposited.

Using the CIBC Mobile App

Today, our smartphones are capable of doing almost anything, including depositing a check. With the CIBC mobile app, you can deposit your cheque from anywhere, anytime. Here is how:

• Open the CIBC Mobile Banking App on your smart device.
• Sign in to your account.
• Tap the 'Deposit' button found on the home screen or in the app menu.
• Specify the amount written on the check.
• Using your device's camera, photograph both sides of the check – ensure that the whole check is visible, well lit, and easy to read.
• Finally, select the account for the deposit and confirm the transaction.

Contacting CIBC Customer Service

If you're not confident using online tools or if you run into any problems, you can always deposit your cheque by calling CIBC's customer service. Here's how:

• Find the Customer Service number on your CIBC Debit Card or via the CIBC website.
• Call and provide your CIBC account information to the representative.
• They will guide you through the cheque deposit process over the phone. You may need to provide certain cheque details, so keep it handy during the call.

Understanding these three methods of depositing a cheque with CIBC will offer you flexibility and control over how and when you deposit your cheques - right at your fingertips. The future of banking is digital, and CIBC is committed to providing efficient, easy-to-use platforms to manage your financial operations.