How to E-Transfer with CIBC: Online Banking, Mobile App, and Customer Service

Transferring funds has never been easier with the emergence of e-Transfer services. Recognizing the importance of this facility, the Canadian Imperial Bank of Commerce (CIBC) offers seamless and straightforward e-Transfer options to its customers. Here's a comprehensive guide on how to perform an e-Transfer with CIBC through online banking, mobile app, and the customer service helpline.

Online Banking

Performing an e-Transfer through CIBC's online banking platform is a convenient and secure way to send money. Here are the steps to carry out the operation:

• Visit the CIBC online banking website and log into your account.
• Navigate to the 'Transfers' tab in the navigation menu.
• Click on 'Interac e-Transfer'.
• Choose the account you wish to transfer funds from.
• Fill in the recipient's details, including their email address or mobile number.
• Enter the amount to be transferred.
• Choose a security question and provide an answer known only to the recipient (this step might be skipped for recipients already in your contact list).
• Review your transfer and confirm.

Mobile App

CIBC's mobile app provides another easy option to send an e-Transfer. Here's how you can do it:

• Download and open the CIBC Mobile Banking App.
• Login to your account using your card number and password.
• Find the 'Transfers' tab at the bottom.
• Select 'Interac e-Transfer'.
• Choose the account to transfer from and enter recipient's details.
• Fill in the amount to be transferred.
• Select a security question for the recipient to answer (if required).
• Review your transfer and confirm.

Customer Service

If you're not comfortable using online services or just prefer a human touch, calling CIBC's customer service is an excellent option. Here's how:

• Locate CIBC's customer service number, usually found on the back of your debit/credit card or on CIBC's official website.
• Upon connection, follow the automated instructions, generally requiring your account and PIN numbers for verification purposes.
• At the main menu, select the option relevant to transfers.
• Now the telephone banking officer can guide you through the e-Transfer process. Make sure to have your recipient's email address or mobile number readily available.

No matter the platform through which you choose to process your e-Transfer, remember to never share personal banking information such as your password and security question's answer. Utilize these secure methods provided by CIBC to make your financial transactions even more convenient.