How to Stop Pre-Authorized Payments with CIBC: A Comprehensive Guide

Pre-authorized payments have become increasingly popular in terms of convenience. But what happens when you want to stop these payments? In this comprehensive guide, we will walk you through various methods such as online banking, mobile app, and calling customer service to stop pre-authorized payments with CIBC.

Option 1: Using CIBC’s Online Banking

Online banking offers an easy and convenient way to manage your pre-authorized payments. Here's how to stop them:

• First, log into CIBC’s Online Banking platform.
• Then navigate to 'Payments & Transfers' section.
• Scroll to 'Manage Future Payments/Transfers'.
• Select the pre-authorized payment you wish to cancel.
• Click 'Delete' then confirm your cancellation.

Option 2: Using the CIBC Mobile App

With CIBC’s mobile app, managing your finances becomes much easier. Let's see how you can stop pre-authorized payments through this method:

• Start by logging into the CIBC Mobile App.
• Tap on the 'More' button on the lower right corner of your screen.
• Select 'Transactions', then 'Pre-Authorized Payments'.
• Tap on the payment you wish to cancel.
• Select 'Delete Payment' and affirm your decision.

Option 3: Calling CIBC’s Customer Service

If you prefer human interaction or are having difficulties with online methods, this option is for you. However, it might take longer due to potential queue times:

• Call CIBC's Customer Service at 1-800-465-2422.
• After selecting your preferred language, choose the 'Banking' option.
• Listen for the 'Account Information and Changes' prompt and follow the instructions.
• Provide the necessary details about the payment you wish to stop.
• Once the representative confirms the cancellation, ask for a confirmation number or email for your records.

Remember, each method has its pros and cons, so choose the one that best suits your needs. Make sure to check whether the cancellation was successful in each case to avoid any surprises on your next bank statement.

Conclusion

Using CIBC's online banking, mobile app, or customer service, you can effortlessly stop pre-authorized payments. Stay on top of your finances by regularly checking your pre-authorized payments and always feel free to consult with CIBC’s team if you need any help.