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How to Get a Void Cheque from CIBC: Online, Mobile App, and Customer Service Options

One common banking process that may appear daunting to beginners is getting a void cheque. However, with the Canadian Imperial Bank of Commerce (CIBC), it is nothing short of a simple task, regardless of whether you decide to use online banking, the mobile app, or call customer service. Through this guide, we aim to break it down for you in an explicit, step-by-step manner.

Online Banking

Faced with the challenge of getting a void cheque from CIBC, the online banking platform is your first bet. Here's how you do it:

• Ensure you have established an active online banking profile with CIBC.
• Log into your account using your card number and password.
• Navigate to the "Account Services" section located in the main menu.
• Select "View eStatements/eDocuments."
• A window will pop up, where you can select the account for which you require a void cheque. Choose the account and click on Void Cheque.
• A PDF copy of your void cheque will be displayed. Save or print as needed.

Mobile Application

The CIBC Mobile Banking App is another convenient tool to use. The steps to attain a void cheque are almost identical to using the online banking platform.

• Download and install the CIBC Mobile Banking App from your phone's application store.
• Sign in using your card number and password.
• Locate and tap on the “More” symbol at the bottom right corner of the screen.
• Tap on “eDocuments” under “Accounts.”
• Select the appropriate account and tap on “Void Cheque.”
• Your void cheque will appear, ready to be saved or printed.

Customer Service

If for any reason you do not have access to online banking or the mobile app, contacting CIBC Customer Service is an alternative. They can guide you through the process or even mail you a void cheque. Here's how to reach out:

• Call the CIBC Customer Service number at 1-800-465-2422.
• Choose the language of your preference.
• Select the option related to account services, then void cheques.
• You may be required to provide personal information for verification purposes.
• Request for a void cheque to be sent to your registered mailing address.
• Check your mail for the void cheque.

No matter the method you choose, CIBC makes it easy for you to obtain a void cheque. Whether you're comfortable using online tools or prefer to speak to a representative, you have options available to suit your needs. Banking has never been more convenient!