How to Use Your CIBC Credit Card

Whether you're a new owner of a CIBC credit card or you're simply looking to acquaint yourself better with the available services, understanding how to use your card is essential. From making payments and keeping track of your finances, to arranging a flexible payment scheme, CIBC offers a multitude of ways to manage your credit card. In this informative guide, we will delve into how to use your CIBC credit card via online banking, the mobile app, and customer service.

Option 1: Online Banking

Online banking provides a comprehensive solution to your financial management needs. Let's explore how to navigate CIBC's online services.

• Register for Online Banking: First, you need to create an online banking account on the CIBC's website. Keep your credit card and personal information handy and follow the prompts.
• Login to Your Account: Once you've registered, login into your account using your card number and your chosen password.
• Navigate to Your Card Management: The dashboard will display a summary of your accounts. Click on your credit card account to manage it.
• Make Payment: Under the account’s detail, click ‘pay credit card’ and proceed with the instructions given.
• Set Up Automatic Payments: Arrange a direct debit to ensure you never miss a payment. You have the flexibility to choose the amount and date of the payments.

Option 2: Mobile App

If you prefer accessing your financial accounts at your fingertips, the CIBC mobile app is your go-to option.

• Download the App: The CIBC mobile banking app is available to download for free from both Google Play Store and Apple's App Store.
• Log In: Use the same credentials you set up for online banking to access your account on the app.
• Card Management: Your accounts are listed on the app’s home screen. Tap on your credit card to manage it.
• Make a Payment: Click on 'make a payment' and follow instructions to complete the process.
• Alerts and Notifications: The mobile app allows you to receive payment reminders, transaction alerts, and spending updates.

Option 3: Contact Customer Service

If you find that you need further assistance, or you just prefer more personal interaction, you may get in touch with CIBC’s customer service.

• Locate Customer Service Number: The customer service hotline is available at the back of your CIBC credit card. Dial the number for assistance.
• Follow Prompts: The automated service usually requires you to enter your card number for verification purposes. Follow the prompts to reach a representative.
• Explain Your Concern: Once connected with a representative, explain your concern or query in a clear, concise manner to get the best assistance.

In conclusion, using your CIBC credit card is a seamless process, no matter which medium you choose. Whether you opt for online banking, mobile app transactions or calling customer services, all avenues provide efficient ways to manage your card. This is financial flexibility truly at your fingertips.