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How to Pay with Phone at CIBC: Online Banking, Mobile App, and Customer Service

Paying through phone has undeniably become integral in today's fast-paced, digital age. One institution that promotes this convenience is the Canadian Imperial Bank of Commerce (CIBC). This guide will explore how you can use your phone to make CIBC payments through online banking, the mobile app, and customer service.

Online Banking

Undoubtedly one of the easiest ways to make payments is through CIBC’s online banking system. Here's how you can do it.

• First, visit the official CIBC website on your mobile browser and enter your card number and password to log in.
• Once logged in, select the 'Payments' tab found at the top of the screen.
• Select the account from which you wish to make the payment, input the transaction amount, and then designate the payee.
• Review all your payment details thoroughly before clicking on 'Confirm'. A confirmation message will appear on your screen once the transaction is successful.

Note: If you haven't paid the payee before, you'll need to add them to your payee list. You can do this by searching their name or details under the 'Payees' menu.

Mobile App

The CIBC Mobile Banking App, a fast, simple, and secure way to conduct transactions from your phone, offers another method of payment. Here's how to proceed:

• Download the CIBC Mobile Banking App from Google Play or Apple App Store and install it on your phone.
• Log into the app using your online banking card number and password.
• On your account's dashboard, select 'Transfer & Pay', and then choose 'Pay Bills'.
• Select the account for the payment, set the amount, and choose your payee.
• Review your details and confirm the transaction. You should receive a confirmation notification for successful transactions.

For first-time payees, add them under the 'Manage Payees' option within 'More' on the app.

Customer Service

Despite the comprehensive digital solutions, you may still prefer speaking to a person or need help with transactions. CIBC's telephone banking can come in handy. Here’s how to make a payment through CIBC’s customer service:

• Dial 1-800-465-2422 to reach CIBC Telephone Banking. The line is accessible 24/7.
• After an automated voice greets you, you can either choose 'Other Services' from the menu options or say 'Operator' to talk to a live representative.
• From here, provide your account details and the information regarding your payment, then follow the representative's instructions to complete the payment.

CIBC telephone banking ensures your transactions are safe and efficient, providing confidence in every transaction.

Conclusion

With CIBC, you have multiple options to make payments via your phone- whether it's online banking, using the mobile app, or calling customer service, each method is designed for ease and convenience. Your banking is literally at your fingertips, allowing you to carry out transactions anywhere, anytime. Happy mobile banking!