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How to Deposit a Cheque Online with CIBC: A Comprehensive Guide

In an era highly influenced by advanced technology, banking services have likewise evolved to maximize the convenience for customers. One such innovation is the online deposit of cheques. Today, we delve into how you can deposit a cheque online with the Canadian Imperial Bank of Commerce (CIBC). To make it user-friendly, we discuss three main options: through online banking, the mobile app, and calling customer service.

Depositing through CIBC Online Banking

Through the CIBC online banking platform, you can easily deposit your cheque without stepping foot in a traditional banking hall. The following steps will guide you:

• Log in to your CIBC online banking account.
• Select "Deposit" from your account page.
• Next, choose the account you want to deposit into.
• Follow the online prompts to complete the process. Usually, it involves entering the amount on the cheque.
• After confirming the amount, you will be directed to scan both sides of the cheque.
• The system will process the images, confirm the details, and if everything checks out, your account will be credited.

Ensure you keep your cheque for at least five business days after depositing it online as a safeguard.

Using the CIBC Mobile App

The CIBC mobile app equally offers an easy pathway to deposit your cheque online. The procedure is similar to the online deposit. The steps include:

• Download the CIBC mobile banking app if you haven’t already.
• Log in to your account using your bank credentials.
• Select "eDeposit" from the options available.
• Choose the account into which you want to deposit the cheque.
• In the next step, you will enter the amount written on your cheque.
• Upload images of the front and back of the cheque.
• Carefully review the information and confirm your deposit. If everything is accurate, your account will be credited accordingly.

Remember to keep the cheque for five business days after your deposit for confirmation purposes.

Contacting CIBC Customer Service

If you are unable to deposit your cheque using either of the above methods, you can always contact CIBC customer service. Here’s how you can go about it:

• Dial the CIBC customer service number (1-800-465-2422).
• Choose Banking Services from the options available.
• In the next step, choose the Cheque Deposit service.
• The customer service representative will guide you through the deposit process. You may be asked to provide specific details for verification purposes.

It's more than just being able to deposit cheques online; it's about bringing the bank to you whenever and wherever you are. CIBC strives to ensure the most convenient banking for all clients, and these three methods of online cheque depositing are a testament to that commitment.