How to Lock Your Debit Card on CIBC App: Protecting Your Finances in Multiple Ways

Securing your financial information has never been more crucial, which is why learning how to lock your debit card on the Canadian Imperial Bank of Commerce (CIBC) app is a must-do for everyone. This process provides an added layer of protection against unauthorized use, should your card get lost or stolen. In this article, we will discuss three straightforward methods: via online banking, the mobile app, and by calling customer service.

Locking Your Debit Card Using CIBC Online Banking

The first method to lock your debit card is through CIBC's online banking platform. This method is suitable if you're using a desktop or laptop. Here is the step-by-step guide:

• Go to the CIBC online banking login page and sign in using your card number and password.
• Navigate to “Customer Services”.
• Select “Lock & Unlock Cards” under the “Bank Accounts” section.
• Select the debit card you want to lock.
• Click "Lock Card" and follow the on-screen instructions.

Securing Your Card via the CIBC Mobile App

If you prefer using your mobile device for banking, you can also effortlessly lock your debit card using the CIBC Mobile Banking App. The CIBC app has a user-friendly interface and provides a convenient approach to managing your debit card. The following steps will guide you:

• Download and log into the CIBC Mobile Banking App.
• Tap on "More" at the bottom of the screen.
• Select "Card Controls".
• Select the card you wish to secure and toggle "Lock Card".

Once you've completed these steps, your card will be locked, and no transactions can take place until it's unlocked. Rest assured, any pre-authorized payments or subscriptions linked with your card will still go through while the card is locked.

Locking Your Debit Card by Calling CIBC Customer Service

If you're not comfortable with online banking or don't have access to the CIBC app, you can also lock your card by contacting the CIBC Customer service. The CIBC's customer service representatives are available round the clock and offer assistance in various languages. Here is how you can proceed:

• Call CIBC Customer Service at 1-800-465-2422 for personal banking or 1-800-465-4653 for business banking.
• Use the automated system or wait to speak to a representative.
• Provide the representative with your card number and other identifying information as requested.
• Request to lock your debit card.

In conclusion, CIBC makes it simple for its customers to secure their financial information by offering multiple methods to lock a debit card. Whether you prefer online banking, using the mobile app, or speaking to a customer service representative, you have all the resources you need to protect your debit card swiftly and effectively. Always remember, your financial security is at your fingertips - use it wisely!