How to Get your CIBC Direct Deposit Information: A Comprehensive Guide

Understanding your direct deposit details can feel a bit intimidating. But fear no more! This purpose of this guide is to equip you with the step-by-step details involved in obtaining your CIBC direct deposit information, whether through online banking, the mobile app, or by calling their customer service. So, let's get right into it.

Option 1: Through CIBC Online Banking

Online banking offers the convenience of obtaining your direct deposit information at any time, from anywhere. Here's how to do it with CIBC Online Banking:

• Login to your CIBC Online Banking account.
• From the 'My Accounts' tab, select the account you wish to deposit your funds into.
• Click on 'Account Details' from the dropdown.
• Find and note down your ‘Institution Number', 'Transit Number', and 'Account Number'. These three make up your direct deposit information.

Option 2: Through CIBC Mobile App

CIBC's mobile app brings banking right to your fingertips. Here's how you can find your direct deposit information via the app:

• Login to the CIBC Mobile Banking App on your smartphone.
• Tap on the menu icon and select 'e-Deposit’.
• Select the account you want to use for direct deposit.
• Your account's 'Institution Number', 'Transit Number', and 'Account Number' should become visible. Note them down, as they form your direct deposit information.

Option 3: Via CIBC Customer Service

Sometimes, you might prefer the assurance of human assistance. In that case, you can get your direct deposit information by calling CIBC’s customer service:

• Call CIBC's customer service number: 1-800-465-2422.
• Follow the automated instructions to speak to a service representative. You may have to wait in line depending on the call volume at the time.
• Once connected with a representative, ask them to provide your direct deposit information. They might ask you a few security questions to confirm your identity before providing the information.

This guide should have you feeling more confident about obtaining your CIBC direct deposit information. Always remember to keep this sensitive information safe from potential fraudsters. And never hesitate to reach out to CIBC’s customer service if you’re facing any difficulties. They're always ready to help!