Add an Authorized User to Your CIBC Credit Card

Expanding the access of your CIBC credit card to trusted family members or business associates can have significant advantages. The process is simple but can be done in various ways according to your convenience. This article will walk you through the steps of adding an authorized user to your CIBC credit card using online banking, the mobile app, or by calling customer service.

Online Banking

Using online banking to add an authorized user to your account is straightforward. The steps involved are:

• Login into your online banking account.
• On the homepage, find and select the option ‘Manage My Accounts’.
• From the new options exposed, select ‘Manage Authorized Users’.
• Follow the prompts provided, entering the necessary details of the user.
• Once completed, click ‘Submit’. CIBC will review and implement the changes.

Mobile App

If you prefer to use your phone for banking, you can add an authorized user through the CIBC mobile app. Here are the steps to follow:

• Enter your login details to access your account on the mobile app.
• From the bottom menu, select ‘More’.
• Select ‘Cards’ from the options provided.
• Select the credit card to which you’d like to add a new user.
• In the ‘Manage Other Services’ section, select ‘Manage Authorized Users’.
• Follow the prompts, fill in the new user details, and submit for review by CIBC.

Customer Service

If you’d rather talk to a CIBC representative directly, you can add an authorized user by calling the CIBC customer service line. The official service number can be found on the back of your credit card or on the CIBC website. Here are the steps you'll follow:

• Call the official CIBC customer service line.
• When prompted, provide your card or account details for identification.
• Once your identity has been confirmed, tell the agent that you wish to add an authorized user to your credit card.
• The agent will walk you through the process, asking for the necessary details of the new user.
• Once you’ve provided all the required information, the agent will process and submit the changes for review by CIBC.

Adding an authorized user to your CIBC credit card provides flexibility and convenience, allowing others to use your account for necessary purchases. It’s important to remember that as the primary account holder, you’ll be responsible for any fees or charges made by the authorized user. Therefore, ensure that you trust the person you’re granting access to.