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How to Cancel a Credit Card with CIBC: Options and Steps

In this digital era, managing banking services has become a breeze with the aid of easy-to-use platforms. In this article, we provide a step-by-step guide on how to cancel your Canadian Imperial Bank of Commerce (CIBC) credit card using the online banking portal, the mobile app, or by contacting customer service. Choose the most convenient method for you and let's walk through it together:

Canceling Your CIBC Credit Card through Online Banking

Online banking has made canceling your CIBC credit card a few clicks away. However, before proceeding, ensure that your credit card balance is zero to avoid complications. Here are the steps:

• Login to your CIBC Online Banking account.
• Navigate to the ‘My Accounts’ section and select your credit card account.
• On the right side of the screen, find the 'Customer Services' link and click on it.
• Scroll down to find the 'Close Account' link and click on it.
• Follow the prompts to complete the cancellation process.

Canceling Your CIBC Credit Card via the Mobile App

With the CIBC mobile app, you can manage your CIBC accounts at your fingertips. If you prefer to cancel your credit card with the app, follow these steps:

• Open your CIBC mobile app and login to your account.
• Go to the ‘More’ menu at the right bottom corner and select ‘Bank Accounts’.
• Select your credit card account.
• Tap on the 'Close Account' button.
• Follow the instructions to confirm the cancellation.

Canceling Your CIBC Credit Card by Calling Customer Service

If you prefer talking directly to a customer service representative or have specific concerns, don't hesitate to call CIBC’s customer service. Here’s how:

• Dial the CIBC customer service number: 1-800-465-2422 for English service or 1-800-565-2422 for French service.
• After the automated menu begins, press the required number for card services or say "Card Services" for voice recognition systems.
• You will be prompted to provide your card number and other identification details for verification purposes.
• Once connected to an agent, request to cancel your credit card. They will guide you through the process.

Regardless of the method chosen, remember to double-check your account status after the cancellation process to ensure no pending transactions or fees. It's always important to keep a record of your cancellation request for future references.

Whether you are closing your credit card for financial strategy, a switch to a more suitable credit card, or any other reason, the most significant thing is to do it right. We hope this guide has brought clarity and helps you achieve your account management goals with ease and convenience.