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How to Deposit Cash in a CIBC ATM – A Comprehensive Guide

Handling cash shouldn't be an enigma in our increasingly digital world, even when banking with financial institutions like the Canada Imperial Bank of Commerce (CIBC). This article serves as a detailed guide on how to deposit cash in a CIBC ATM through various avenues, including online banking, mobile app, and calling customer service.

Depositing Cash through a CIBC ATM

Depositing cash at a CIBC ATM is fairly straightforward. With your cash and your debit card at hand, follow the steps below:

• Locate and visit your nearest CIBC ATM.
• Insert your debit card and input your PIN.
• Choose "Deposit" from the menu options.
• Select the account you wish to deposit the cash into.
• Insert the cash into the ATM’s designated cash deposit slot.
• Check and confirm the deposit amount.
• Collect your receipt as proof of the transaction.

Depositing Cash via Online Banking

While CIBC does not allow for cash deposits through its online banking platform, direct deposits and transfer services can be a suitable alternative. Follow the steps outlined below to make direct deposits:

• Log onto the CIBC online banking platform.
• Select "Transfers" from the main menu.
• Choose the account you're transferring funds from, and enter the deposit amount.
• Choose the account to transfer the funds to, review the details, and confirm the transfer.

Depositing Cash Using the CIBC Mobile App

Similar to online banking, CIBC’s mobile application does not support cash deposits. However, it allows checking deposits, offering a sleek solution for those preferring mobile banking. The steps include:

• Log into the CIBC mobile app.
• Select "eDeposit" from the dropdown menu in the upper left corner.
• Follow the prompts to take a clear picture of both sides of your cheque.
• Select the deposit account and enter the cheque amount.
• After reviewing the information, select “submit”.

Calling CIBC Customer Service for Assistance

For clients who prefer a more personal touch, CIBC maintains a robust customer service team that can guide you through the deposit process. Here's how you can reach out to them:

• Dial the CIBC customer service number: 1-800-465-2422.
• Follow the automated prompts or request to speak to a representative.
• Explain your deposit needs to the customer service representative, who will guide you through the process.

In conclusion, while cash deposits may not be possible through online avenues, CIBC provides several other conveniences like check eDeposits and fund transfers. If you're unsure or need additional help, don't hesitate to reach out to their customer service for further assistance.