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How to Deposit a Cheque with CIBC: A Guide for Online Banking, Mobile Apps, and Customer Service

With the convenience of online banking and mobile apps, depositing a cheque with the Canadian Imperial Bank of Commerce (CIBC) has never been easier. In this article, we will guide you through the various methods to deposit a cheque with CIBC. We’ll explore how to deposit a cheque online, via the mobile app, and by calling customer service.

Online Banking

Through CIBC's online banking portal, you can manage your check deposits at your convenience, without the need to visit a banking center. Here’s how:

• Log into your online banking account from the CIBC website.
• Click on "Deposits", and then choose "Deposit a Cheque".
• All you need to do now is to enter the cheque’s details such as the cheque amount and the check number. Scan both sides of the cheque to upload the images.
• You will receive a confirmation message confirming the success of your operation.

For online banking, consider the timeframe in which the amount becomes available. Usually, CIBC processes online cheque deposits within two to three business days.

Mobile App

The CIBC mobile app allows you to deposit cheques wherever you are, whenever. With few quick steps, you can deposit your cheque using your smartphone. Here is how to do it:

• First, download the CIBC mobile banking app either from the App Store or Google Play Store.
• Open the app and sign in using your online banking details.
• Navigate to the "Deposit" section and select "Deposit a Cheque".
• Enter the required information, and use your phone’s camera to scan the front and back of the cheque.
• After the cheque image has been taken, confirm the deposit. You will receive a digital receipt for your records.

Keep in mind that funds deposited through the app are typically available within a few business days, depending on CIBC's cheque clearing process.

Customer Service

If online platforms aren’t to your preference, or if you have queries regarding the cheque deposit, you can always use CIBC's customer service. Their representatives are trained to guide you through the process. Here is how:

• On your telephone, dial CIBC's customer service number, typically located on the back of your bank card.
• After connecting, choose the banking services option.
• Once you reach a representative, express your intention to deposit a cheque. They will instruct you on the next steps needed based on your banking situation.

Whether it's a bank working time or a public holiday, CIBC's customer service is there to help. However, processing times may vary depending on the method and time of deposit.

To conclude, CIBC offers a variety of seamless, secure, and convenient methods for cheque deposit. Whether you favor online banking, using the mobile app, or calling customer service, the choices are at your fingertips. Always remember to stay safe and secure in your transactions, and happy banking!