2 weeks ago

Had a couple of currency exchanges here and there. IDed every single time, questioned where the money came from, what I do for a living, reason for the exchange, and you name it. Today, I was told that If I wanted to currency exchange I would need to provide a receipt for my funds going forward. No thanks, an actual bank won't even ask for things like that. I am taking my business elsewhere, the exchange rate isn't even that good. It was because of convenience for the most part.

a month ago

It is absolutely impossible to speak to a bloody human being when you call. The robot simply hangs up when you ask to connect to a branch. I dont even care what the rates are I will never deal with this company.

a week ago

Excellent service. Fast courteous, friendly, all good

2 weeks ago

Not the best rates . Banks offer better but convenience is nice.

10 months ago

Our experience today (and 2020) was excellent. We needed £s and €s and completed a pre-order. I didn’t get their names, but they were awesome. We saved $ by using them rather than our credit union. If you are converting a significant amount, make sure you do it 10 to 14 days before you are leaving. Have a little patience as speaking through a speaker (the staff is behind thick glass). They will repeat what they said if you don’t hear them or understand.