CIBC Wire Transfer Guide: Online Banking, Mobile App, And Customer Service

Fulfilling your need for a reliable and seamless money transfer solution, CIBC is at your service. They offer wire transfers via their full-service options including online banking, mobile app, and telephone banking services. The purpose of this guide is to instruct you about the different manners in which you can conduct a wire transfer with CIBC and choose what suits you best.

Wire Transfers Through CIBC Online Banking

For customers who prefer conducting their banking from the comfort of their homes, or while on the-go, CIBC Online Banking provides a simple and straightforward path for wire transfers.

Step-by-step Guide

• Begin by signing in to your CIBC Online Banking account. If you don't have one, you can create an account on the CIBC website.
• Once you've logged in, select "Transfers" from the options provided.
• In the drop-down list that appears, choose "Wire Payments". Follow this by selecting the "Send a Wire Payment" option.
• You'll now be prompted to fill in the information about the recipient's bank, including the bank name, address, and SWIFT/BIC code.
• Additionally, you will have to provide the recipient's information such as their name, address, and account number.
• Finally, review all details, agree to the service's fees, and authorize the transfer.

Wire Transfers Via CIBC Mobile App

If you love the ease of mobile banking, then performing wire transfers via the CIBC mobile app will be a breeze. Here are the steps to do this.

Step-by-step Guide

• Firstly, download the CIBC mobile app from App Store or Google Play, then log in using your online banking details.
• Select "Transfers" from your dashboard.
• From the subsequent list, choose "Wire Payments".
• Select "New International Wire Payment" and fill in the necessary details such as the recipient's country, currency, and amount.
• After confirming all the details, submit your wire transfer request.

Wire Transfers Through CIBC Customer Service

If you need a more personalized service or manual assistance, you can always opt for wire transfers through CIBC’s customer service. They have supportive representatives ready to guide you through the process.

Step-by-step Guide

• Reach out to CIBC's customer service agents by dialling their dedicated number.
• When connected, inform them of your intent to conduct a wire transfer.
• They will guide you through the procedure, asking for information about the recipient's bank and their personal details.
• After you've provided the required information, the representative will confirm the details and conduct the transaction.

Conclusion

Whichever method you opt for, CIBC provides solutions to make wire transfers a fuss-free exercise. Online banking and mobile apps are fast and convenient, whereas the customer service line offers a personalized experience. Make sure you have all the recipient's banking information on hand to ensure a smooth transaction, irrespective of the method chosen. Remember, wire transfers usually involve fees and may take a few days to process. Happy banking-