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How to Deposit Coins at CIBC: Comprehensive Guide

Canadian Imperial Bank of Commerce (CIBC) is a leading Canadian-based financial institution that offers a variety of banking services, including coin deposits. Although coin deposits may seem out of place in our increasingly digital society, they remain essential for many individuals and businesses. Here's a step-by-step guide on how to deposit coins at CIBC, leveraging online banking, mobile apps, and their customer service.

Online Banking

Although online banking can’t allow the physical deposit of coins, it can provide several ways to use coins at their full value. For instance, coin deposit machines available in some branches can convert your coins into bills or directly deposit the amount into your account, which can then be managed online.

Here’s how you can use CIBC's online banking:

• Login to your CIBC Online Banking account with your card number and password.
• Upon successful login, on your Account Summary page, click on "Transfers".
• Select the account where your coin deposit has been inserted.
• Then select the account you wish to transfer the money to.
• Click "Next" and confirm your details to complete the transfer.

Mobile App

Navigating the CIBC mobile app is simple and straightforward. Here’s how:

• Download the CIBC Mobile Banking App from either the App Store or Google Play
• Log into your account using your online banking card number and password.
• Make your way to the "Deposit" option.
• Click on "Cheque" if you have converted your coin to a cheque.
• Follow the instructions on screen and snap a picture of the front and back of your cheque.
• Click "Deposit". Confirm your details and you're all set.

Contacting CIBC Customer Service

If you would prefer to seek further assistance or if you are having any form of difficulties with the options provided, contacting CIBC's customer service might be your best bet. Here’s how:

• Reach out to CIBC via their customer service line: 1-800-465-2422.
• Confirm your identity by providing your card number and telephone banking password.
• Choose the right options that lead to deposit assistance.
• Talk to a representative for further instructions or inquiries.

Never hesitate to reach out to CIBC customer service, as they are always eager to help ensure your banking experience is as seamless as possible.

Whether you prefer online banking, working through a smartphone, or directly talking to someone, CIBC has various options tailored to different communication preferences, ensuring every customer can easily deposit their coins.