How to Check e-Transfer History on CIBC: An Effortless Guide to Online Banking, Navigating the Mobile App, and Connecting with Customer Service

Canadian Imperial Bank of Commerce (CIBC)'s e-Transfer service allows you to send and receive money digitally, at your convenience. This article guides you through different methods of checking your e-Transfer history with CIBC -be it through online banking, their mobile app, or by contacting customer service.

Regulating E-transfers Online with CIBC

One of the easiest ways to check your e-Transfer history is through online banking. CIBC maintains a robust Internet Banking system, allowing you to manage your e-transfer activities seamlessly.

1. Firstly, log into your CIBC online banking account using your card number and password.
2. Click on 'My Accounts' and select the account you used for the e-Transfer.
3. Scroll down to 'Account Details', where you will find your e-Transfer transactions along with the status of each transfer.
4. For more details, click on a specific transaction.

Here you can review all of your e-Transfers, including those that are complete, pending, or failed.

Monitoring E-transfers with CIBC Mobile App

The CIBC Mobile Banking App offers convenience and mobility, making it easier to manage your e-Transfers while on-the-go. Follow these simple steps to check your e-Transfer activity:

1. Initially, download and install the CIBC Mobile Banking App on your smartphone from the App Store or Google Play Store.
2. Open the app and log in using your online banking account details.
3. Tap on 'Menu' and select 'My Accounts'.
4. Choose the account from which you initiated the e-Transfer.
5. In 'Account Details', you can review your e-Transfer history just like in the web interface.

The mobile version is user-friendly and offers real-time updates on your transactions.

Contacting CIBC Customer Service

For those who prefer traditional means or are encountering problems with the digital platforms, the CIBC customer service team is always ready to assist.

• You can connect with a CIBC representative by dialing 1-800-465-2422.
• After navigating the automated menus, ask the representative for details about your e-Transfer history.
• Before they process your request, you would have to answer a few security questions to verify your identity.

Remember, while the customer service can be useful, they cannot resolve an issue with a specific e-Transfer - in that case, it's best to handle it via online banking or mobile banking.

In conclusion, checking your e-Transfer history with CIBC is easy and convenient using the online banking portal, the mobile banking app or the customer service line. It allows you to manage your transactions better and keep track of your money digitally.