How to Redeem Your CIBC Dividend Cash Back: A Comprehensive Guide

CIBC's Dividend Visa, Dividend Infinite, and Dividend Platinum Visa cards let you accumulate cash back on your everyday purchases. Once you've accrued this cash back, the question then becomes 'how to redeem?'. This essential guide will outline three convenient ways to redeem your CIBC dividend cash back: online banking, mobile app, and customer service calls. Each method is simple and user-friendly, allowing you to benefit from the cash back without any hassle.

Redeeming Through Online Banking

Redeeming your cash back rewards through online banking is a straightforward process. Online banking lets you manage your rewards, view your cash back balance, and redeem your rewards on your own time and at your own pace. Here’s how:

• Login to your CIBC online banking account. Under 'My Accounts', select your Dividend Visa card to view your cash back balance.
• Once you've confirmed the amount you wish to redeem, click on 'Cash Back & Rewards'.
• Select 'Redeem Rewards' and follow the on-screen prompts to finalize your redemption. Your cash back will be applied as a credit to your account.

Redeeming Through the Mobile App

If you prefer managing your finances on-the-go, the CIBC mobile app lets you redeem your cash back with a few taps on your screen. Here's how to do it:

• Login to your CIBC mobile app. Navigate to 'More' and then 'My Cards'.
• Select your Dividend Visa card and tap on 'Rewards'. You'll see your available cash back balance displayed.
• Tap on 'Redeem' and follow the prompts to complete your redemption. Your cash back will be applied as a credit to your account.

Contacting Customer Service

If you need personalised assistance with your redemption, contacting CIBC's customer service is always an option. A CIBC representative can guide you through the process, answer any questions you might have, and ensure you’re getting the most out of your cash back rewards. Here's how to reach them:

• Dial 1-800-465-2422 for CIBC credit card services. Ensure you have your card details on hand for verification purposes.
• Once connected with a representative, express your intention to redeem your cash back rewards. The representative can provide immediate assistance and a real-time update of your cash back balance.
• Follow the instructions provided by the representative to complete your redemption over the phone. Once completed, the cash back amount will be credited to your account.

With these three methods at your fingertips, redeeming your CIBC dividend cash back has never been easier. Whether you prefer the flexibility of online banking, the convenience of mobile banking, or the personalized touch of a customer service call, there’s a method that works for you. It's also good to remember that redemptions typically take 3-5 business days to process and post to your account. Happy redeeming!