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How to Turn Off Auto Deposit at CIBC: A Comprehensive Guide

Understanding how to navigate the financial options at your disposal is crucial, especially in the digital age where online and mobile banking is increasingly popular. This article will explore how you turn off auto deposit service with CIBC, using either online banking or mobile app and, if necessary, by calling customer service.

Why Would You Want to Turn Off Auto Deposit?

Before we delve into the specifics, let's explore why one might want to turn off auto deposit service at the CIBC. Auto deposit allows the automatic deposit of incoming Interac e-Transfers into your account, eliminating the need for a security question. While this is convenient, there might be instances where you prefer to accept transfers manually. Perhaps you want added control over your finances, or maybe you are receiving money into an account you do not wish to use etc. Regardless of the reason, it is essential to know how to manage this feature.

Option 1: Using CIBC Online Banking

The most straightforward way to turn off auto deposit at CIBC is through its online banking service. Here's how:

• Sign in to your CIBC online banking account.
• Navigate to “Customer Service” at the top of the page.
• Under “Site Preferences”, select "Interac e-Transfer Settings."
• Here, you will find the option to "Turn Off" auto deposit.

Option 2: Using CIBC Mobile Banking App

Another quick method is to utilize CIBC Mobile Banking App, provided you’ve already set it up on your mobile device. Here's a step-by-step guide:

• Open your CIBC mobile banking app and sign in.
• Select the “More” option at the [bottom/right] of the page.
• Navigate to the “Manage My Accounts” section.
• From there, select the “Interac e-Transfer” option.
• Then, from the Interac e-Transfer page, choose the option to “Manage Autodeposit.”
• From here, you can choose to turn off auto deposit.

Option 3: Call CIBC Customer Service

While the online and mobile options are extremely convenient, they may not work for everyone. If you're having trouble navigating these methods, you can always turn to CIBC customer service for help. Here's what you need to do:

• Call CIBC at 1-800-465-2422.
• Choose the "Banking" option on the automated phone system.
• Wait to speak to a CIBC Representative and let them know you would like to turn off the auto deposit feature.

Conclusion

Managing your banking settings according to your individual needs is an essential part of modern banking. Turning off the auto deposit at CIBC can be achieved either through online banking, the mobile banking app or by directly speaking with a customer service representative. Make sure that you select the method that is most comfortable for you and feel confident in managing your personal banking settings in the most effective way.

For any additional questions about turning off auto deposit at the CIBC, don't hesitate to contact CIBC customer service or visit your local branch for assistance.