Option 1: Online Banking

Whenever you have access to a desktop or laptop, completing e-transfers through CIBC's online banking portal is a convenient and effective option.

Step one involves logging into your online banking portal. Navigate to the "Transfer Funds" section, select "E-Transfer," and follow the prompts. Once the transaction is complete, you will receive a confirmation, and the recipient will receive a notification to accept the transfer.

As for the time it takes, e-transfers through online banking are typically near-instant. The recipient receives an email notification within about 30 minutes on average. However, it can take up to four hours depending on network traffic or security issues.

Option 2: Mobile App

Sometimes, you may find yourself needing to make transactions while on-the-go. Thankfully, CIBC's mobile app offers a seamless e-transfer experience.

The steps to execute an e-transfer on CIBC's mobile app are relatively identical to the online banking process. After logging into your account on the app, navigate to "Interac e-Transfer" under the "Transfers" menu.

The timeline for mobile app e-transfers mirrors online banking, typically averaging about thirty minutes but potentially lasting up to four hours.

Option 3: Customer Service

If technological troubleshooting isn't your strong suit, calling CIBC's customer service may be the most suitable option for you.

Begin by dialing CIBC's customer service number and navigate through the directory until reaching the e-transfer service. A customer service representative will guide you through the process.

Understandably, this service may take a bit longer than the digital alternatives. The call's length will depend on a variety of factors, including your transaction's complexity and the representative's availability. After initiating the e-transfer via phone banking, you can anticipate similar time estimates (30 minutes to four hours) for the recipient to receive notification.

Conclusion

Overall, e-transfers with CIBC offer a quick and straightforward method of transferring funds. While e-transfers typically occur within half an hour, remember that unforeseen circumstances may extend this waiting period. Irrespective of the method you choose—online banking, the mobile app, or customer service—rest assured CIBC has put measures in place to ensure your e-transfer experience is smooth and secure.

Finally, always ensure you have the valid email address or mobile number of your recipient to prevent transfer errors. Happy banking!