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How to Find a Void Cheque on CIBC: An In-Depth Guide

Whether you're setting up direct deposit, recurring payments, or any other transaction that requires banking information, knowing where to find a void cheque is crucial. Canadian Imperial Bank of Commerce (CIBC) provides several ways for its clients to access this information. Here's what you need to know about getting a void cheque from CIBC using either online banking, a mobile application, or by calling customer service.

Option 1: Online Banking

Finding a void cheque through CIBC's online banking platform is a straightforward procedure. This method is perfect for individuals who prefer managing their banking transactions from the comfort of their homes or offices. Here is a step-by-step instruction on how to get your void cheque via online banking:

• Log into your CIBC online banking account
• From the main menu, navigate to "Account Services"
• In the drop-down of “Account Services,” click on "View Cheque"
• Select the account from which you want to generate a void cheque
• Click on the "Print" button to get a printable version of your void cheque

Option 2: Mobile App

CIBC's mobile app is a prime example of modern banking. It delivers the same features as online banking but with an added convenience of being accessible at your fingertips. Here's how you can find a void cheque via the mobile app:

• Open your CIBC mobile banking app and log in.
• Once you're logged in, tap on the "My Accounts" tab at the bottom of the screen.
• Select the "Cheque Image" option under the relevant bank account.
• Tap on the "Print" button to get a printable version of your void cheque.

Note: Keep in mind that your mobile device must be connected to a printer to print directly from the app. If you don't have a printer, you can email the cheque image to yourself and print it out later.

Option 3: Call Customer Service

If you're not comfortable with online or mobile banking, or if you face any difficulties while trying to get your void cheque, contact CIBC's customer service. They are available around the clock to assist you. Here’s how to go about it:

• Call their customer service line at 1-800-465-CIBC (2422)
• After the prompt, choose the option for “banking information” or “account details”
• Promptly request for a void cheque to be mailed to your address. Ensure you give the representative the exact account for which you need the void cheque.

It's essential to note that this method might take a little longer, as you'll have to wait for the cheque to arrive in the mail. However, if you're not in a hurry, this can be a good option.

Conclusion

Finding a void cheque on CIBC doesn't have to be a daunting task. Whether you prefer the traditional method of calling customer service, or the ease of modern technology through online banking or the mobile app, CIBC has you covered. We hope this article aids you in finding your void cheque and streamlining your financial processes.