Locating eDeposit on CIBC's App and Other Banking Channels

With the world going digital, banking services have followed suit. The ability to deposit cheques online through mobile apps, such as CIBC's, has provided an unparalleled convenience to users. In this article, we'll dive into how to locate the eDeposit feature in the CIBC mobile app, navigate the online banking portal, and reach out to customer service in case of any difficulty.

eDeposit on CIBC's Mobile App

The advent of mobile banking applications offers the convenience of transacting from anywhere, any time. One such service available on the CIBC mobile app is eDeposit which allows for instant cheque depositing through the app itself. Here's how to locate it:

• Launch the CIBC mobile app on your smartphone.
• Enter your card number and password to log in.
• Once you have logged in, locate the “Deposit” option on the bottom right of your screen. Tap on it.
• You should see the "eDeposit" feature under this section, which you can tap. This option enables you to deposit cheques through the mobile application by clicking a picture of the front and back of the cheque.

Finding eDeposit on CIBC's Online Banking Portal

If you prefer managing your banking transactions using an internet browser from the comfort of your desktop, don't worry; eDeposit is available there too. Here’s how you can access it:

• Open your internet browser and go to the official CIBC website.
• Click on the "Login" button located on the top right corner of the homepage. Enter your card number and password to proceed.
• Once you're in your account, click on the "My Accounts" tab to view all account types.
• The online banking platform has its eDeposit service located in the "View eStatements and cheque images" section found under the "My Accounts" tab.

Reaching Out to CIBC's Customer Service

If you're unable to locate the eDeposit feature or facing any difficulty using online banking or the mobile app, CIBC's customer service is ready to assist you. Here's how you can reach them:

• You can call CIBC's Customer Service at 1-800-465-2422 from within Canada and + 1 902 420 2422 from outside Canada. The service is available 24/7.
• When prompted, enter your card number and telephone banking password.
• Select the option for speaking to a representative.

You can then ask the representative for assistance regarding the eDeposit feature or any other concerns that you may have.

Conclusion

Banking, in the digital age, has never been so convenient and user-friendly. CIBC’s eDeposit feature is a perfect example of this. Whether you are using the mobile app, online banking, or availing of their customer service, you have options to make banking a breeze.